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TEMPUR | Brand Specialist x 2 roles
Job summary
A leading mattress company is seeking Brand Specialists for both 20 and 30 hour roles in Clarks Village. You'll serve as a brand ambassador, providing exceptional customer service to help clients find the right TEMPUR products. Ideal candidates are motivated, confident, and possess strong communication skills. This role offers £12.60 per hour, monthly commission, and various benefits including private medical insurance and life insurance. Weekend availability is required.
Benefits
Qualifications
- Experience in a customer service or retail environment.
- Strong product knowledge and enthusiasm for the brand.
- Ability to meet sales targets and drive conversions.
Responsibilities
- Deliver outstanding customer service and follow the TEMPUR customer journey.
- Provide 1-to-1 advice and demonstrate excellent product knowledge.
- Support the store in achieving sales and conversion targets.
Skills
TEMPUR
Tempur Sealy Inc is the world’s leading premium mattress and pillow company and is focused on improving the sleep of more people every night, all around the world.
Tempur UK Ltd is a wholly owned subsidiary of Tempur Sealy Inc and we are a growth orientated, consumer focused, omni-channel company. Our annual marketing spend is £5m+ and we employ over 140 team members.
We have been successful for over 20 years in the UK market by selling unique, innovative products that have changed the way very many people sleep
The role
As a Brand Specialist, you’ll be an ambassador for the TEMPUR brand. Your goal is to give every customer an exceptional, personalised experience that helps them find the right TEMPUR products. You’ll be customer-focused, motivated, and confident working towards sales targets.
- 1 x 30 hour
- 1 x 20 hour
Key Responsibilities
- Deliver outstanding customer service and follow the TEMPUR customer journey
- Provide 1-to-1 advice and demonstrate excellent product knowledge
- Support the store in achieving sales and conversion targets
- Keep up to date with promotions and store offers
- Help with day-to-day store operations and merchandising
- Handle customer concerns professionally and refer issues to management
- Assist with stockroom organisation, deliveries, and replenishment
- Operate the till, process orders, and manage daily revenue
- Maintain a clean and safe shop environment
- Contribute ideas during team meetings
- Confident, friendly, and enthusiastic about the TEMPUR brand
- Able to balance customer focus with sales results
- Honest, reliable, and professional
- Good communication skills (spoken and written)
- Team player with a positive attitude
- Smart appearance and willingness to work flexibly
- Adheres to all company policies and procedures
- £12.60 per hour
- Monthly commission
- Life insurance
- Private medical insurance
- Free parking
- Company events and team initiatives
- Cycle to work scheme
- Sick pay and other great benefits
- 20 or 30 hours per week (depending on the role)
- Weekend availability required
- Overtime opportunities
- In-store role (Clarks Village)
To apply please send a CV and covering letter to
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.