TEMPUR | Brand Specialist x 2 roles

Clarks Village; Street; On-site; GBP 12,000 - 16,000; Part time

Job summary

A leading mattress company is seeking Brand Specialists for both 20 and 30 hour roles in Clarks Village. You'll serve as a brand ambassador, providing exceptional customer service to help clients find the right TEMPUR products. Ideal candidates are motivated, confident, and possess strong communication skills. This role offers £12.60 per hour, monthly commission, and various benefits including private medical insurance and life insurance. Weekend availability is required.

Benefits

Monthly commission

Life insurance

Private medical insurance

Free parking

Company events and team initiatives

Cycle to work scheme

Sick pay

Qualifications

• Experience in a customer service or retail environment.
• Strong product knowledge and enthusiasm for the brand.
• Ability to meet sales targets and drive conversions.

Responsibilities

• Deliver outstanding customer service and follow the TEMPUR customer journey.
• Provide 1-to-1 advice and demonstrate excellent product knowledge.
• Support the store in achieving sales and conversion targets.

Skills

Confident, friendly, and enthusiastic about the TEMPUR brand

Able to balance customer focus with sales results

Good communication skills (spoken and written)

Team player with a positive attitude

Willingness to work flexibly

Job description

x1 20 Hour and x1 30 Hour Brand Specialist

TEMPUR

Tempur Sealy Inc is the world’s leading premium mattress and pillow company and is focused on improving the sleep of more people every night, all around the world.

Tempur UK Ltd is a wholly owned subsidiary of Tempur Sealy Inc and we are a growth orientated, consumer focused, omni-channel company. Our annual marketing spend is £5m+ and we employ over 140 team members.

We have been successful for over 20 years in the UK market by selling unique, innovative products that have changed the way very many people sleep

The role

As a Brand Specialist, you’ll be an ambassador for the TEMPUR brand. Your goal is to give every customer an exceptional, personalised experience that helps them find the right TEMPUR products. You’ll be customer-focused, motivated, and confident working towards sales targets.

• 1 x 30 hour
• 1 x 20 hour

Key Responsibilities

• Deliver outstanding customer service and follow the TEMPUR customer journey
• Provide 1-to-1 advice and demonstrate excellent product knowledge
• Support the store in achieving sales and conversion targets
• Keep up to date with promotions and store offers
• Help with day-to-day store operations and merchandising
• Handle customer concerns professionally and refer issues to management
• Assist with stockroom organisation, deliveries, and replenishment
• Operate the till, process orders, and manage daily revenue
• Maintain a clean and safe shop environment
• Contribute ideas during team meetings

Skills & Experience

• Confident, friendly, and enthusiastic about the TEMPUR brand
• Able to balance customer focus with sales results
• Honest, reliable, and professional
• Good communication skills (spoken and written)
• Team player with a positive attitude
• Smart appearance and willingness to work flexibly
• Adheres to all company policies and procedures

Why Work for TEMPUR?

• £12.60 per hour
• Monthly commission
• Life insurance
• Private medical insurance
• Free parking
• Company events and team initiatives
• Cycle to work scheme
• Sick pay and other great benefits

Hours

• 20 or 30 hours per week (depending on the role)
• Weekend availability required
• Overtime opportunities
• In-store role (Clarks Village)

How to apply

To apply please send a CV and covering letter to