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Veterinary Receptionist - FTC
Job summary
A local veterinary practice in West Boldon is seeking a dedicated receptionist to enhance their team. This fixed-term role includes greeting clients, booking appointments, taking payments, and handling administrative tasks. The ideal candidate has prior reception experience and strong communication skills. The role offers 6.6 weeks of annual leave, enhanced family-friendly policies, and employee wellbeing initiatives, with the potential for a permanent contract after August 2026.
Benefits
Qualifications
- Previous reception experience is preferred.
- Confidence in dealing with various client interactions is essential.
- Great communication and organizational skills are a must.
Responsibilities
- Greet and book in clients.
- Take payments and answer phones to schedule appointments.
- Address queries and perform administrative tasks.
Skills
We are seeking a dedicated individual to join our exceptional team as a receptionist. Day-to-day duties include greeting and booking in clients, taking payments, answering phones to schedule appointments, addressing queries, and performing some administrative tasks. This is a fixed-term role lasting until August 2026, with potential to take on a permanent contract after this date.
We are a first opinion practice and are well equipped with an on-site laboratory, digital x-ray machine and state-of-the-art operating theatre and are able to provide the majority of diagnostic investigations and surgical procedures for our clients' pets. The successful person will join our fantastic team of 6 Veterinary Surgeons, 7 RVNs and 2 SVNs with 5 client care staff.
The ideal candidate will have previous reception experience and confidence in dealing with various client interactions. Great communication and organisational skills are a must. Previous veterinary experience is an advantage but not essential.
Shift pattern is variable on a 5-week rolling rota; there is some flexibility on shift patterns/hours across both branches. Our reception team have a 1 in 5 weekend rota of a Saturday 8:30 am -12:30 pm. No OOH.
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Orchard Veterinary Surgery, 121a The Hundred, Romsey, SO51 8BZ, United Kingdom
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.