Veterinary Receptionist - FTC

Kernow Vet Group; West Boldon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local veterinary practice in West Boldon is seeking a dedicated receptionist to enhance their team. This fixed-term role includes greeting clients, booking appointments, taking payments, and handling administrative tasks. The ideal candidate has prior reception experience and strong communication skills. The role offers 6.6 weeks of annual leave, enhanced family-friendly policies, and employee wellbeing initiatives, with the potential for a permanent contract after August 2026.

Benefits

6.6 weeks annual leave

Additional leave for birthdays

Enhanced family-friendly policies

Cycle to work scheme

Wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Previous reception experience is preferred.
• Confidence in dealing with various client interactions is essential.
• Great communication and organizational skills are a must.

Responsibilities

• Greet and book in clients.
• Take payments and answer phones to schedule appointments.
• Address queries and perform administrative tasks.

Skills

Great communication skills

Organisational skills

Reception experience

Confidence in client interactions

Veterinary experience (advantage)

Job description

We are seeking a dedicated individual to join our exceptional team as a receptionist. Day-to-day duties include greeting and booking in clients, taking payments, answering phones to schedule appointments, addressing queries, and performing some administrative tasks. This is a fixed-term role lasting until August 2026, with potential to take on a permanent contract after this date.

More about us

We are a first opinion practice and are well equipped with an on-site laboratory, digital x-ray machine and state-of-the-art operating theatre and are able to provide the majority of diagnostic investigations and surgical procedures for our clients' pets. The successful person will join our fantastic team of 6 Veterinary Surgeons, 7 RVNs and 2 SVNs with 5 client care staff.

The ideal fit

The ideal candidate will have previous reception experience and confidence in dealing with various client interactions. Great communication and organisational skills are a must. Previous veterinary experience is an advantage but not essential.

Shift pattern is variable on a 5-week rolling rota; there is some flexibility on shift patterns/hours across both branches. Our reception team have a 1 in 5 weekend rota of a Saturday 8:30 am -12:30 pm. No OOH.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

Orchard Vets, Romsey

Orchard Veterinary Surgery, 121a The Hundred, Romsey, SO51 8BZ, United Kingdom