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Remote Education Customer Success Specialist
Job summary
An educational organization is seeking a Customer Success Associate who will manage customer accounts and ensure schools and clients receive exceptional support. This remote position requires proficiency in CRM software, strong interpersonal skills, and a commitment to fostering student success. The ideal candidate should have relevant qualifications and experience in the education sector. The salary ranges between £25,000 - £27,000, and the closing date for applications is 31st January 2026.
Qualifications
- Qualifications in administration advantageous.
- Enhanced DBS clearance required.
- Experience supporting schools or students is beneficial.
Responsibilities
- Manage day-to-day customer service for a designated region.
- Process student enrolments and support throughout.
- Maintain accurate data using the company CRM.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.