Remote Education Customer Success Specialist

Kgis Edu; Remote; GBP 25,000 - 27,000; Full time

Job summary

An educational organization is seeking a Customer Success Associate who will manage customer accounts and ensure schools and clients receive exceptional support. This remote position requires proficiency in CRM software, strong interpersonal skills, and a commitment to fostering student success. The ideal candidate should have relevant qualifications and experience in the education sector. The salary ranges between £25,000 - £27,000, and the closing date for applications is 31st January 2026.

Qualifications

• Qualifications in administration advantageous.
• Enhanced DBS clearance required.
• Experience supporting schools or students is beneficial.

Responsibilities

• Manage day-to-day customer service for a designated region.
• Process student enrolments and support throughout.
• Maintain accurate data using the company CRM.

Skills

Critical thinking

Problem-solving

Interpersonal skills

Time management

Organizational skills

Computer literacy

Education

A Level, BTEC or NVQ Level 3/4

Tools

CRM software

Relational databases

Job description

An educational organization is seeking a Customer Success Associate who will manage customer accounts and ensure schools and clients receive exceptional support. This remote position requires proficiency in CRM software, strong interpersonal skills, and a commitment to fostering student success. The ideal candidate should have relevant qualifications and experience in the education sector. The salary ranges between £25,000 - £27,000, and the closing date for applications is 31st January 2026.