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Remote Chat Support Agent - Part Time, Flexible Hours
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Live Chat Support Agent (Remote) – Vita CV
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Remote Chat Support Agent - Part Time, Flexible Hours
Job summary
A remote work provider is seeking a Live Chat Support Agent to assist with online customer queries for a UK client. This part-time position offers flexible shifts and is perfect for those who excel in written communication and thrive in a fast-paced environment. The ideal candidate will have strong attention to detail and a customer-friendly attitude. Employees will work in an inclusive culture with opportunities for career growth in customer support and digital service delivery.
Benefits
Qualifications
- Detail-oriented individuals with excellent written English.
- Comfortable working in a fully remote environment.
Responsibilities
- Respond promptly to incoming chat queries.
- Provide friendly, accurate, and professional customer support.
- Follow scripts, guidelines, and knowledgebase articles.
- Escalate technical issues to appropriate teams when required.
- Maintain service-level response times across multiple chat windows.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.