Jobs in Birmingham, United Kingdom

Metro Rod & Metro Plumb

Full time permanent — remotely based. Salary up to £48,000 DOE + commission.

Electric car

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.

Your daily tasks will involve supporting franchisees and the sales team in scoping, pricing, winning, and executing drainage projects. With your background in drainage & pumps, coupled with exceptional communication skills, you'll ensure that every project meets and exceeds client expectations.

You’ll bring a passion for uncovering and developing opportunities, supporting the sales function that will drive business growth, backed by a good understanding of the AMP cycles of UK water companies.

If you're passionate about leveraging your technical skills and fostering strong client relationships, this role offers the perfect platform for growth.

*This role involves regular travel across the UK and to our Support Centre in Macclesfield.

• Outstanding background in drainage operations (survey, maintenance, rehabilitation, pumping systems and treatment plants).
• Experience of sales support, project scoping, or technical consultancy is preferred.
• Ability to run projects end-to-end, from client scoping through to delivery.
• Hands‑on approach, willing to get involved practically where needed.
• Happy to travel extensively – approximately 3 days per week.
• Knowledge of relevant Health & Safety, compliance standards and drainage law.
• Someone who understands the value of exceptional customer service and owning a challenge through to resolution.
• The motivation to learn and develop.
• Collaborative approach.
• Excellent interpersonal and stakeholder management skills, engaging effectively with all levels—from site teams to senior leadership.
• Proactive, enthusiastic, and solutions-focused, with a strong drive to tackle and resolve operational challenges.

• IOSH Managing Safely
• SMSTS
• Hands‑on training in patch repairs and full‑length liner installs.
• Confined spaces Medium Risk
• OS19X
• A knowledge of plumbing work

• 25 days annual leave – plus bank holidays
• Paid expenses for travel, meals and accommodation
• Royal London, Company Pension
• Group Life Assurance
• Additional Paid Leave / Special Leave
• Company Events
• Laptop / Company Mobile
• Free Eye Tests / Subsidy for Glasses
• Employee Assistance Programme
• Occupational Health Support
• Employee Discounts Platform - Sodexo