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An exciting opportunity has arisen for a Domestic Services Team Leader to join our established Estates and Facilities Team here at Southport Hospital

A Domestic Team Leader at Southport Hospital oversees a team of domestic assistants to ensure high standards of cleanliness, hygiene, and safety are maintained throughout the facility.

They are responsible for implementing infection control procedures, managing cleaning schedules (including deep cleaning), ensuring compliance with health and safety standards, and managing stock levels.

24 hour per week, various late shifts including weekend on a two week rota.

• To provide a customer focused service
• To organise, develop and improve the Domestic Service throughout the trust
• Responsible for the efficient management of all domestic services
• Responsible for ensuring compliance with all legislation relating to risk management
• To take lead role to ensure the National Specification of Cleanliness are met
• Liaise with the infection control team to help eradicate the risk of HCAI’s

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

• Responsible for ensuring economical uses of all the trusts resources.
• Maintain and monitor domestic stock levels to meet the demands of the service.
• Distribute, maintain economical and effective use of chemicals and products.
• On a weekly basis order cleaning products and equipment via the SBS on-line system.
• The completion of SVL’s as appropriate.
• Arrange cover for staff shortages within the constraints pf the budget as required.

Human Resources Management

• Arrangement of Duty Rotas and immediate response to request for isolation room and deep cleans.
• Monitor staff attendance and requirements for additional hours/bank staff.
• Dissemination of information to staff e.g. team brief, new work procedures.
• Responsible for ensuring total compliance with all trust policies.
• To attend training course as required and participate in annual refresher sessions in accordance with the personal development programme.
• Conduct personal development reviews within own team using the KSF online.
• Conduct job counselling when required.
• Take staff through the disciplinary procedure when appropriate.
• Manage the sickness / absence process inline with the trust policy.

Training & Development

• Involvement in the recruitment, selection and personal development reviews of staff.
• To carry out the role of NVQ assessor ensuring candidates achieve their qualification.
• To annually train and update staff on the departmental operational and health and safety procedures liaising with monitoring and training officer.
• Responsible for planning and booking staff onto trust training sessions e.g. mandatory quality and diversity and completion of staff training record. Ensuring attendance is always fed back to the monitoring and training officer.
• Carry out all relevant hand on in house training required for new staff, ensuring that all new staff are fully competent.
• Carry out competency reviews with new and existing staff.
• Provide effective and motivational leadership to the team.
• Provide guidance and knowledge base for new and existing staff.

Quality Management

• Responsible for ensuring compliance with facilities management quality standards.
• Ensure compliance with all trust quality initiatives and operational policies as appropriate.
• Responsible for effective delivery of services to our service users and customers.
• Participate in the trusts PEAT inspection programme.
• Monitor the cleaning standards using C4C to ensure achievement of National Specification of Cleanliness requirements for the trust.
• Ensure appropriate action taken following a Heat inspection as reported by infection control.

Operational Management

• Maintain all operational procedures.
• Responsible for the safe use of all equipment.
• Responsible for ensuring all staff observe legal requirements.
• Responsible for ensuring compliance and operational observance of safe working practices, as detailed in all aspects of the risk assessment.
• Carry out risk assessments, manual handling assessments and COSHH assessments.
• Maintenance of computerised records as appropriate.
• Compiling reports, data, on weekly or monthly basis as requested e.g. to feed into the trust’s hygiene committee.
• Auditing departments and wards in line with the national specification of cleanliness e.g. weekly monitoring in very high-risk areas.
• Ensure compliance with and undertake actioned required in the trusts strategic cleaning plan.
• Involvement in the review of departmental work instructions and procedures.
• Enforce compliance with the waste management policy to meet challenging requirements as segregation requirements increase.
• Work with the accommodation department to enable a smooth changeover of tenants within the residential accommodation and assist with day-to-day problems.
• Responsible for ensuring domestic staff are fully aware of and comply with hygiene within the trust and attend regular update training with infection control.

Other Duties

• To represent the siter services manager as and when required.

• NVQ Level 3 Supervisory management / NEBSS or equivalent
• Basic Food Hygiene
• Foundation in Health & Safety
• Infection Control Module
• ECDL

• Substantial experience of large-scale organisation cleaning & support services
• Working with quality systems
• Monitoring team working
• Knowledge AND/OR NHS Experience

• Ability to lead change
• Ability to work under pressure
• Provision of a patient / customer focused service
• Principles of NHS Plan
• Principles of NHS Cleaning Standards
• Principles of risk management
• Basic Computer Skills
• Knowledge of Hospitals acquired infections

• Ability to motivate all members of the team
• Communication with all levels of trust staff
• Promoting and enhancing lifelong learning in the work environment
• Flexibility to work on a rota system / differing shift time’s
• To understand the services provided by other areas of facilities management and support those whenever possible
• To work on other sites as the service need arises

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact Recruitment@merseywestlancs.nhs.uk

We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.

The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.

Certificate of Sponsorship

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click here to check your eligibility before applying for this post as we may be unable to provide sponsorship.

eVisa Update

For successful candidates on selected work and study visa routes, who have completed and paid for their applications will no longer receive a visa vignette in passport as evidence of their permission to enter the UK.

Instead, you will be issued with an eVisa only, which is accessed by creating a UKVI account.

Before travelling to the UK, we advise applicants to:

• Understand how to generate an eVisa share code

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

If you have not already done so, you are therefore encouraged to enrol for the DBS Update Service to which a small annual fee of £13 per year applies.

Flexible Working

We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that:

• All employees have the right to request flexible working from day one of employment.
• There is no limit on the number of requests they can make.
• Employees have the right to make requests, have them considered, regardless of the reason.

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to also discuss flexible working options at interview stage.

Working for Team MWL

Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action. For more information, see the Smoke Free NHS website.

You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.

Additional Information

Before applying, we encourage you to review the Trusts Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE, which can be found here .

An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents.

Good luck with your application. We hope to welcome you to Team MWL very soon.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.