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Salary: £30,500 to £31,000 - with increases once you're signed off training. Uncapped bonus scheme

Permanent, Full-time | 40 hours per week, Mon to Fri | Company van provided - private use optional | Tools & Training Provided

Start date: 09/02/26

Kickstart a New Career in Appliance Repair

Whether you're starting fresh or changing careers, all you need is a mechanical or electrical mindset. We’ll provide full City & Guilds Assured training at our training centre in the north east of England and pair you with a dedicated mentor to help you become a fully qualified White Goods Engineer - Field Based. Join Pacifica as a Trainee Domestic Appliance Field Service Engineer and take the first step toward a long-term, rewarding career repairing household appliances.

• Learning to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, and electric cookers
• Visiting customers' homes to diagnose issues and carry out repairs safely and efficiently
• Using your mechanical or electrical mindset to troubleshoot and solve problems on-site
• Recording and managing job details using our in-house engineer software
• Following guidance from your mentor while building your skills and confidence
• Providing excellent customer service, explaining repairs clearly and professionally
• Continuously developing your technical skills through structured training and on-the-job experience

• Salary: £30,500 to £31,000 per annum (depending on experience) including £5,000 per annum high cost living allowance for engineers living within the BA postcode area - with increases once you're signed off training
• Uncapped bonus scheme (OTE up to £50,000 per annum)
• City & Guilds Assured Training Programme (all costs covered)
• Purpose-built training centre in the North East of England
• Full training on major appliance types: washing machines, tumble dryers, refrigeration, dishwashers, and electric cookers
• Mentorship from experienced engineers to support your career journey
• Van, tools, tablet, uniform, and fuel card provided
• 30 days annual leave (including 8 bank holidays)
• Pension scheme & industry-leading bonus scheme
• Death-in-service benefit (3x salary)
• Discounts via company retail portal
• Monthly cash prize draw & Costa gift card recognition scheme
• Complimentary appliance cover for your own home

Pacifica is one of the UK's largest providers of domestic appliance repairs, carrying out over 350,000 repairs every year. With over 250 engineers nationwide, we are a carbon neutral company committed to reaching net‑zero by 2035.

• Our Purpose: Keeping households running while protecting the environment
• Our Vision: Caring for our customers' appliances for a sustainable future

• A mechanical or electrical mindset - comfortable using hand tools and solving problems
• Enthusiasm - motivated to power through challenges
• Confidence - able to work alone in customers' homes and provide great service
• Communication skills - clear, friendly, and professional with customers
• A can‑do attitude - driven to learn and succeed
• Full UK manual driving licence (no more than 6 penalty points)

• Van stock automatically replenished
• Daily spare parts delivered to local ByBox lockers
• Easy-to-use engineer software
• No sales targets - focus purely on repairs
• Ongoing specialist training and career progression

Working as a White Goods Engineer - Field Based offers variety, challenges, and job security in a growing industry. You'll never be stuck behind a desk, and you'll always be learning.

Start your journey today as a Trainee White Goods Engineer - Field Based with Pacifica. Click Apply Now to take the first step toward your new career.