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A leading automotive retailer in Edinburgh seeks an experienced Service Advisor to manage customer relationships and enhance satisfaction in a fast-paced environment. The role offers a £30,000 salary with company benefits and no weekend work. Candidates should possess essential customer service skills and be able to communicate effectively while meeting targets. Join our well-established business and contribute to exceeding customer expectations in our dealership.
Vertu Hyundai Edinburgh West
Here at Vertu Hyundai Edinburgh West, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you.
We are offering a £30,000 basic salary plus company benefits. There is no weekend working for this position.
The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – it's about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.
You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.
For this role, we are looking for you to have a previous customer facing service experience; this is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines.
Previous experience within the role would be beneficial but is not essential.
If your application is successful, we will need to complete employment checks prior to you starting with us. For this, these can include us verifying your recent employment, address, credit history and criminal record check.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.