Front End Developer jobs in United Kingdom
IT Support Engineer - York | Growth & Impact
Castle Employment Agency Ltd
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Castle Employment Agency Ltd
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Scala Inc.
IT Support Engineer - York | Growth & Impact
Job summary
A reputable employment agency in York is seeking an IT Support Engineer to enhance IT systems and provide 2nd and 3rd line support. The role involves collaborating with a team to resolve issues and improve user experiences. Ideal candidates will have strong communication skills, technical knowledge of Windows and Office 365, and a proactive approach. This position offers a salary of up to £38,000 and opportunities for career development in a supportive and innovative organization.
Benefits
Qualifications
- Experience in IT support or infrastructure roles (2nd and 3rd line).
- Proactive, customer-focused approach with strong communication skills.
- Good technical knowledge across Windows, Office 365, networking, and end-user devices.
Responsibilities
- Provide high-quality 2nd and 3rd line support to users across the business.
- Identify and implement improvements to IT systems and processes.
- Manage incidents, problems, and changes using ITIL-based best practices.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.