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Quality Assurance Executive
Job summary
A leading translation agency in the UK is seeking a Quality Assurance Executive to enhance content quality across various languages. This full-time role involves conducting quality checks and providing feedback to translators, with a focus on maintaining high standards. The position offers a hybrid working option, competitive salary, and various employee benefits including 33 days of annual leave and professional development opportunities. Ideal candidates will have strong attention to detail and a passion for languages.
Benefits
Qualifications
- Excellent attention to detail is essential.
- Strong proofreading/editing skills are necessary.
- Demonstrable organisational skills are required.
- Good communication skills are important.
- Ability to meet deadlines is crucial.
- IT literacy is needed.
- Experience with QA software/LQA models is preferred.
- A driven, proactive mindset is beneficial.
- Flexibility in approach to work is valued.
- A passion for language is a must.
Responsibilities
- Complete quality assurance checks in a CAT tool.
- Contribute to style guides and term bases.
- Provide feedback to translators for improvement.
- Record results of quality assurance checks.
- Report on key issues at the quality assurance stage.
- Propose solutions for content quality standards.
- Support evaluation of freelance tests.
Skills
We have an exciting opportunity to join the Linguistics sub‑department of our Translation team as a Quality Assurance Executive.
As an ISO 17100 certified translation agency, we pride ourselves on delivering high quality for clients across multiple industries, with exceptionally quick turnarounds in 100+ languages.
That's where you come in! You will play a key role in driving our quest for high‑quality content, working on a number of creative and diverse translation projects across multiple languages completing final checks.
The office is a multicultural and diverse environment, with a supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you!
- Fixed term (10 months), full‑time (Mon‑Fri) - 37.5 hours per week with a hybrid‑working policy
- Salary: £24,000 - £27,500 (FTE)
- Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values etc.)
- Contributing to the creation, development, and usage of assets such as style guides, term bases/glossaries, and non‑translatable lists
- Providing constructive feedback to translators from quality assurance checks in order to uphold standards and facilitate continual improvement
- Recording results of quality assurance checks in a variety of tools/software
- Reporting on key issues arising at the quality assurance stage and identifying root problems
- Actively proposing solutions to drive improvement of content quality standards
- Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system
- Excellent attention to detail
- Strong proofreading/editing skills
- Demonstrable organisation skills
- Good communication skills
- Time management skills with the ability to work to deadlines
- IT literacy
- Ability to effectively deliver constructive feedback
- Familiar with QA software/LQA models
- A driven, proactive mindset
- Flexible in approach to work
- Passion for language
- 33 days annual leave (pro‑rated based on contract length), plus birthday off
- Company training and events budget
- Work abroad policy (up to 30 days per year)
- Industry‑leading pension scheme (matched up to 7%)
- Value‑led recognition prizes
- Industry‑leading family policies
- Hybrid, flexible working
- Cycle to work scheme
- Life assurance and private Bupa healthcare
- Regular team socials
- Employee discounts through Perkbox
- Vibrant office environment with free weekly breakfasts and Friday drinks
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.