Quality Assurance Executive

Kittrich Corporation; Leeds; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A leading translation agency in the UK is seeking a Quality Assurance Executive to enhance content quality across various languages. This full-time role involves conducting quality checks and providing feedback to translators, with a focus on maintaining high standards. The position offers a hybrid working option, competitive salary, and various employee benefits including 33 days of annual leave and professional development opportunities. Ideal candidates will have strong attention to detail and a passion for languages.

Benefits

33 days annual leave

Company training budget

Work abroad policy

Industry-leading pension scheme

Recognition prizes

Family policies

Bike to work scheme

Life assurance

Private healthcare

Team socials

Employee discounts

Free weekly breakfasts

Friday drinks

Qualifications

• Excellent attention to detail is essential.
• Strong proofreading/editing skills are necessary.
• Demonstrable organisational skills are required.
• Good communication skills are important.
• Ability to meet deadlines is crucial.
• IT literacy is needed.
• Experience with QA software/LQA models is preferred.
• A driven, proactive mindset is beneficial.
• Flexibility in approach to work is valued.
• A passion for language is a must.

Responsibilities

• Complete quality assurance checks in a CAT tool.
• Contribute to style guides and term bases.
• Provide feedback to translators for improvement.
• Record results of quality assurance checks.
• Report on key issues at the quality assurance stage.
• Propose solutions for content quality standards.
• Support evaluation of freelance tests.

Skills

Attention to detail

Proofreading/editing skills

Organisational skills

Communication skills

Time management

IT literacy

Ability to give constructive feedback

Familiar with QA software/LQA models

Proactive mindset

Flexibility in work

Passion for language

Job description

We have an exciting opportunity to join the Linguistics sub‑department of our Translation team as a Quality Assurance Executive.

As an ISO 17100 certified translation agency, we pride ourselves on delivering high quality for clients across multiple industries, with exceptionally quick turnarounds in 100+ languages.

That's where you come in! You will play a key role in driving our quest for high‑quality content, working on a number of creative and diverse translation projects across multiple languages completing final checks.

The office is a multicultural and diverse environment, with a supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you!

The Role

• Fixed term (10 months), full‑time (Mon‑Fri) - 37.5 hours per week with a hybrid‑working policy
• Salary: £24,000 - £27,500 (FTE)
• Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values etc.)
• Contributing to the creation, development, and usage of assets such as style guides, term bases/glossaries, and non‑translatable lists
• Providing constructive feedback to translators from quality assurance checks in order to uphold standards and facilitate continual improvement
• Recording results of quality assurance checks in a variety of tools/software
• Reporting on key issues arising at the quality assurance stage and identifying root problems
• Actively proposing solutions to drive improvement of content quality standards
• Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system

About You

• Excellent attention to detail
• Strong proofreading/editing skills
• Demonstrable organisation skills
• Good communication skills
• Time management skills with the ability to work to deadlines
• IT literacy
• Ability to effectively deliver constructive feedback
• Familiar with QA software/LQA models
• A driven, proactive mindset
• Flexible in approach to work
• Passion for language

What We Offer

• 33 days annual leave (pro‑rated based on contract length), plus birthday off
• Company training and events budget
• Work abroad policy (up to 30 days per year)
• Industry‑leading pension scheme (matched up to 7%)
• Value‑led recognition prizes
• Industry‑leading family policies
• Hybrid, flexible working
• Cycle to work scheme
• Life assurance and private Bupa healthcare
• Regular team socials
• Employee discounts through Perkbox
• Vibrant office environment with free weekly breakfasts and Friday drinks