Forex Trader jobs in United Kingdom
Platform Support Specialist - Elevate Broker Experience
CFC Underwriting Limited
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IDEX Consulting
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Senior Reinsurance Treaty Broker – International Property
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Platform Support Specialist - Elevate Broker Experience
Job summary
A leading insurance firm in London is seeking a Platform Support Specialist to enhance broker experience and manage platform operations. In this role, you will respond to broker enquiries, log submissions, and support operational tasks. The ideal candidate will possess strong organizational and communication skills, with a desire to study towards CII certification. This permanent, full-time position offers a dynamic work environment and the opportunity to drive continuous improvement in digital distribution.
Qualifications
- Must be able to prioritize effectively and meet tight deadlines.
- Excellent communicator able to engage with brokers and colleagues.
- View to studying towards CII certification.
Responsibilities
- Respond to enquiries promptly and professionally via live chat and inbox.
- Log submissions, issue policies, and prepare documentation accurately.
- Chase outstanding items and follow up on quotations.
- Explain product features and answer coverage queries.
- Conduct daily risk reviews of broker-generated quotes.
- Gather feedback to refine the platform and improve experience.
- Carry out ad-hoc administrative tasks as needed.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.