Financial Services jobs in United Kingdom
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Interview Plus
Senior Resolutions Investigator: Deliver Fair Outcomes & Compliance
Job summary
A leading financial services firm is seeking a Resolutions Investigator in Kingswood. The role involves managing and resolving customer complaints, ensuring satisfaction through diligent case handling. Candidates should demonstrate strong interpersonal skills and a proactive approach to development. Comprehensive training will be provided, aiming for industry-recognised qualifications. A flexible benefits package supports employee wellbeing and development in a collaborative environment.
Benefits
Qualifications
- Proactive approach to professional development.
- Willingness to achieve industry-recognised qualifications.
- Ability to communicate clearly with customers.
Responsibilities
- Manage assigned complaint cases professionally and efficiently.
- Communicate with customers to enhance satisfaction.
- Investigate complaints and implement effective resolutions.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.