1,528

Fashion jobs in United States

Director, AI-Powered Customer Operations

Zalando

Cheltenham
Hybrid
GBP 80,000 - 100,000
10 days ago
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In-House Digital Retoucher & Artwork Specialist

Bella di Notte

United Kingdom
On-site
GBP 30,000 - 35,000
10 days ago

Digital Retoucher/Artworker

Bella di Notte

United Kingdom
On-site
GBP 30,000 - 35,000
10 days ago

Supervisor

Signet Jewelers Ltd.

Bradford
On-site
GBP 20,000 - 30,000
10 days ago

Head of Production - Print, Digital, OOH and more

Hurst Media Company

United Kingdom
On-site
GBP 60,000 - 80,000
10 days ago
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Ward Clerk, Band 2

NHS

Cheltenham
On-site
GBP 24,000 - 29,000
10 days ago

Senior Educational Mental Health Practitioner

Haringey GP Federation

Sunderland
On-site
GBP 35,000 - 45,000
10 days ago

Shift Manager

GXO Logistics, Inc.

Harlow
On-site
GBP 36,000 - 43,000
10 days ago
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In-Store Field Sales Exec – Drive Brand Growth

Acosta Sales & Marketing

Belfast
On-site
GBP 27,000
10 days ago

Retail Field Sales Executive

Acosta Sales & Marketing

Belfast
On-site
GBP 27,000
10 days ago

Retail Store Assistant (Carmarthen)

Cancer Research UK

Carmarthen
On-site
GBP 40,000 - 60,000
10 days ago

Patient Flow Co-ordinator - Emergency Department

Transformationunitgm

Basildon
On-site
GBP 28,000
10 days ago

Full Price - UK Store Manager

Clarks group

Bromley
On-site
GBP 30,000 - 40,000
10 days ago

Grocery Field Sales Executive - Drive In-Store Growth

Acosta Sales & Marketing

Hereford
On-site
GBP 27,000
10 days ago

Retail Field Sales Executive

Acosta Sales & Marketing

Hereford
On-site
GBP 27,000
10 days ago

Electrical Engineer — FMCG Shift Leader & Asset Champion

Kimberly-Clark Corporation

Great Barrow
On-site
GBP 80,000 - 100,000
10 days ago

Electrical Engineer

Kimberly-Clark Corporation

Great Barrow
On-site
GBP 80,000 - 100,000
10 days ago

Part-Time Catering Assistant — Evening Shifts

New Look Group

Newcastle upon Tyne
On-site
GBP 40,000 - 60,000
10 days ago

Associate Dean Research and Knowledge Exchange - FSE

The University Of Wolverhampton

Wolverhampton
On-site
GBP 125,000 - 150,000
10 days ago

Care Assistant DAYS

Harbour Healthcare Ltd

Hetton-le-Hole
On-site
GBP 40,000 - 60,000
10 days ago

Field Key Account Lead: In-Store Growth

Acosta Sales & Marketing

Norwich
Hybrid
GBP 26,000
10 days ago

BAT - Key Account Representative

Acosta Sales & Marketing

Norwich
Hybrid
GBP 26,000
10 days ago

Flour Packing Technician – 2nd/3rd Shift with OT Pay

General Mills

Carlisle
On-site
GBP 60,000 - 80,000
10 days ago

Flour Packing Technician

General Mills

Carlisle
On-site
GBP 60,000 - 80,000
10 days ago

Associate Dean Research and Knowledge Exchange - FABSS

The University Of Wolverhampton

Wolverhampton
On-site
GBP 125,000 - 150,000
10 days ago

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Director, AI-Powered Customer Operations
Zalando
Cheltenham
Hybrid
GBP 80,000 - 100,000
Full time
10 days ago

Job summary

A leading fashion e-commerce company is seeking a Director of Customer Operations passionate about enhancing customer experience and operational excellence. This role focuses on defining customer operations strategy, leading a high-performing team, and optimizing AI-driven service management. The ideal candidate has a minimum of 7 years’ experience in customer service or ITSM and possesses strong leadership skills. Join us in building a diverse, inclusive workplace with a strong commitment to work-life balance.

Benefits

Employee shares program
40% off fashion and beauty products
2 paid volunteering days a year
Hybrid working model
Work from abroad for up to 30 days
27 days of vacation
Relocation assistance
Health and wellbeing options
Mental health support

Qualifications

  • Minimum 7+ years of leadership experience in Customer Service, Customer Operations, or IT Service Management.
  • Proven experience in implementing ITSM solutions.
  • Excellent understanding of modern IT architectures and APIs.

Responsibilities

  • Manage relationships with customers to ensure satisfaction.
  • Develop customer operations strategy supporting business growth.
  • Lead deployment of AI-First ITSM platform.

Skills

Customer Operations Strategy
Leadership
IT Service Management
Communication

Education

Completed degree in Business Administration, Business Informatics, Engineering

Tools

Salesforce
Atlassian Suite
Job description
A leading fashion e-commerce company is seeking a Director of Customer Operations passionate about enhancing customer experience and operational excellence. This role focuses on defining customer operations strategy, leading a high-performing team, and optimizing AI-driven service management. The ideal candidate has a minimum of 7 years’ experience in customer service or ITSM and possesses strong leadership skills. Join us in building a diverse, inclusive workplace with a strong commitment to work-life balance.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.