10,000+

Delivery jobs in United Kingdom

Head of Customer Service & Experience

Global Fire & Security

Nottingham
On-site
GBP 40,000 - 60,000
24 days ago
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Specification Technologist

Solina Group

Biggleswade
On-site
GBP 30,000 - 40,000
24 days ago

Graduate Project Manager: Global Delivery Path

Prattwhitney

Glenrothes
Hybrid
GBP 34,000
24 days ago

Cover Supervisor - Term Time

Woodlands

Deal
On-site
GBP 40,000 - 60,000
24 days ago

Civil Structural Engineer

Snc-Lavalin

Epsom
Hybrid
GBP 40,000 - 60,000
24 days ago
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SEN Teaching Assistant: 1:1 & Small Groups

Kingsforestschool

Frenchay
On-site
GBP 22,000 - 25,000
24 days ago

Senior FP&A Analyst

APEM Ltd

Manchester
Hybrid
GBP 60,000 - 80,000
24 days ago

Transport Planner: Optimize Deliveries & Costs (UK)

Metsä Group

Boston
On-site
GBP 60,000 - 80,000
24 days ago
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Transport Planner

Metsä Group

Boston
On-site
GBP 60,000 - 80,000
24 days ago

Trade Compliance Officer

TC Industries Of Canada Company

Ilminster
On-site
GBP 35,000 - 50,000
24 days ago

SaaS Resource & Capacity Planning Lead

Northern Ireland Water Limited

Belfast
Hybrid
GBP 50,000 - 60,000
24 days ago

Payroll Administrator

Lionheart Teach

Leicester
On-site
GBP 16,000 - 20,000
24 days ago

Registered Nurse – Fixed-Term Contract CV-Library Registered Nurse - Fixed-Term Contract

Scienceabode

Doncaster
On-site
GBP 60,000 - 80,000
24 days ago

Technical Account Representative (Biotech / Molecular Biology) New United Kingdom

Applied Intuition Inc.

Oxford
Hybrid
GBP 40,000 - 60,000
24 days ago

Trainer Assessor for Land-Based Service Engineering

Loughborough College

Loughborough
On-site
GBP 80,000 - 100,000
24 days ago

Lead Dental Nurse Royal Tunbridge Wells, gb

Dentex Health

Royal Tunbridge Wells
On-site
GBP 80,000 - 100,000
24 days ago

Senior Live Delivery Planner - Life Sciences Campus

Laing O'Rourke group

Oxford
On-site
GBP 60,000 - 80,000
24 days ago

Bioanalytical Study Manager: Global Trials & Vendors

Thermo Fisher Scientific Inc.

Ware
Hybrid
GBP 45,000 - 60,000
24 days ago

Senior Social & Influencer Strategy Leader

Impression Digital Limited

Nottingham
Hybrid
GBP 51,000
24 days ago

Sterile Services Driver: Flexible Hours & 7.5t Vehicle

Nuffield Health Brentwood

Bristol
On-site
GBP 20,000 - 25,000
24 days ago

Driver

Nuffield Health Brentwood

Bristol
On-site
GBP 20,000 - 25,000
24 days ago

Job Site Solutions - 12 Month Placement Scheme

Caterpillar

Metropolitan Borough of Solihull
On-site
GBP 26,000
24 days ago

Highly Specialist Occupational Therapist - Peterborough

Transformationunitgm

Peterborough
On-site
GBP 40,000 - 50,000
24 days ago

Hybrid Training Design Lead – Defence Tech & Learning

Prattwhitney

Helston
On-site
GBP 50,000 - 70,000
24 days ago

Training Design Lead

Prattwhitney

Helston
On-site
GBP 50,000 - 70,000
24 days ago

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Similar jobs:

Service Delivery jobsFood Delivery jobsDelivery Manager jobsService Delivery Manager jobs
Head of Customer Service & Experience
Global Fire & Security
Nottingham
On-site
GBP 40,000 - 60,000
Full time
24 days ago

Job summary

A leading fire and security company in Nottingham is looking for a Head of Customer Service to drive operational performance and service excellence. The ideal candidate should have strong leadership and customer service management experience, preferably in a contact centre environment. Responsibilities include leading efficient service delivery, continuous improvement, and managing client service performance. This role offers competitive salary and opportunities for development in a reputable firm.

Benefits

Competitive salary
Discounted travel to work schemes
Employee recognition scheme
Development and progression opportunities

Qualifications

  • Demonstrable customer service management experience, preferably in a contact centre.
  • Strong commercial and financial acumen with P&L experience.
  • Ability to drive results under pressure.

Responsibilities

  • Lead service delivery ensuring efficient operations in a contact centre.
  • Drive continuous improvement in service delivery performance.
  • Manage client service performance against SLAs.
  • Take ownership of customer issues and ensure resolution.

Skills

Customer service management
Leadership
Analytical skills
Client-facing communication
Financial acumen

Tools

Microsoft 365
Customer service software
Job description
A leading fire and security company in Nottingham is looking for a Head of Customer Service to drive operational performance and service excellence. The ideal candidate should have strong leadership and customer service management experience, preferably in a contact centre environment. Responsibilities include leading efficient service delivery, continuous improvement, and managing client service performance. This role offers competitive salary and opportunities for development in a reputable firm.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.