Customer Success jobs in United States

This range is provided by QA Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Role: Strategic Account Executive (Partnership Sales)

Competitive Base + Commission

We’re seeking a Strategic Account Executive to join our growing Enterprise Sales team. This is a rare opportunity to take full ownership of a defined sector portfolio and shape how global enterprises upskill their people, embed learning into transformation programmes and deliver measurable business impact.

• Proactively generate and close net new business within your assigned Vertical, consistently exceeding annual revenue targets.
• Identify and prioritise target accounts, develop tailored engagement strategies, and drive multi-stakeholder conversations to uncover critical needs.
• Own and lead complex sales cycles from discovery to contract, including business case development, proposal crafting, negotiation, and closing.
• Build deep, long-term executive relationships to expand strategic account value over time.
• Collaborate cross-functionally to design, scope, and deliver solutions that integrate content, technology and services in a way that aligns with client transformation goals.
• Build pipeline through a blend of outbound prospecting, sector insight‑led engagement and marketing‑generated leads.
• Partner with Account Executives, Customer Success and Solutions Engineers to ensure exceptional onboarding and delivery, unlocking renewals and upsell opportunities.
• Develop and maintain accurate forecasting and pipeline hygiene using Salesforce.
• Build your personal brand by attending events, speaking on panels, and contributing thought leadership across your Vertical.

• Experience of partnership sales with exposure to and knowledge of C‑Suite engagement for the delivery of programmes of work in relation to Learning solutions and modular sales.
• Proven hunter mindset with 80%+ of your quota consistently achieved through new business generation.
• Demonstrated success managing large, multi‑stakeholder.
• Enterprise sales of £3million+ annual contract values (ACVs), and complex, multi layered, sales cycles.
• Experience selling enterprise level B2B solutions in Learning, business transformation.
• Skilled in complex deal orchestration and commercial negotiation at the C‑Suite level.
• Strong familiarity with enterprise trends such as skills‑based hiring, Artificial Intelligence (AI) workforce enablement, digital literacy and regulated industry requirements.
• Deep sector credibility and ability to speak fluently to industry‑specific challenges.
• The ability to lead conversations that uncover strategic pain, link value to commercial outcomes, and create urgency.
• Highly structured approach to account planning, pipeline building and forecasting.
• An understanding of the Cloud and software landscapes (e.g. AWS, Azure, DevOps, software engineering concepts etc…) a strong plus.

• 27 days annual leave plus bank holidays.
• Competitive salary with a significant bonus.
• 3 full training days from a wide range of courses.
• 2 days off for charity work.

Work for a company that promotes Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners).

Work with some of the biggest brands there are!

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.

Director

Full‑time

Sales and Consulting

Professional Training and Coaching, E‑Learning Providers, and Business Consulting and Services