Customer Service jobs in United States

Department: Apprenticeships

Employment Type: Permanent - Full Time

Location: Maidenhead, Berkshire

Reporting To: Maria Carroll

Compensation: £17,784 - £18,845 / year

We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider.

At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!

As an Apprentice Educator at N Family, you’ll gain hands‑on experience whilst working towards your apprenticeship in Early Years (Level 2 or Level 3). Rotating around the nursery rooms, you’ll give safe and inspirational care to every child you work with. As soon as your apprenticeship is finished, you’ll move into a qualified educator role with us and begin to build your future!

• Deliver our ‘learning through play’ ethos and our N Curriculum with care and flair.
• Learn and support our daily routine to ensure smooth transitions from mealtimes to naptimes to playtimes.
• Learn to plan innovative, challenging learning experiences to support child development.
• Learn how to carry out high‑quality observations, assessments, and planning for key children.
• Learn how to build strong, trusting relationships with parents.
• Learn how to support mealtime supervision in line with N’s safety policies.
• Make sure every area is kept clean and tidy throughout the day.
• Commit to your apprenticeship path and gain your Early Years qualification.

• You don’t need previous experience in a similar role, just a genuine passion for education and changing the lives of children!
• A positive, glass‑half‑full outlook.
• Bags of drive and motivation with a ‘make it happen’ attitude!
• A love for customer service.
• High energy for every task you take on.
• A commitment to continue your learning and personal development.

• Competitive salary – £17,784 - £18,845 per annum
• Performance bonus – Up to £750 annually.
• Flexible working – Choose 4-5 days a week for a work‑life balance that suits you.
• Industry‑leading holiday allowance – Up to 35 days, including a personal ‘Me’ day and Christmas closure.
• Development fund – £100 annual learning fund, plus paid N Academy training (level 3, EY Degrees, Forest School & more).
• No uniforms – £100 clothing allowance for style freedom!
• Family‑friendly – Enhanced parental/fostering/neonatal leave after 2 years.
• Childcare – 40% discount, plus 6 emergency days annually.

• Loyalty rewards – 5‑year bonus: around‑the‑world trip + 2 bonus weeks off. 10‑year bonus: “Out of this world” experience + 2 more weeks off!
• Referral scheme – Earn up to £1000 per successful hire.
• Amazing discounts – Save on groceries, shopping, fitness, and more.
• Travel support – Season ticket loans and cycle‑to‑work scheme.
• Socials & Wellbeing – Annual parties, team events, gym discounts, and online fitness.
• And much, much more!

Join our fantastic team at this newly opened 124‑place nursery, beautifully set in central Maidenhead, Berkshire.

Getting here is a breeze! Just a short walk from Maidenhead station and a quick drive from the M4. Plus, we’ve got plenty of on‑site parking.

At N Family Club, we’re reimagining early years education – and we want you to be a part of it. We’re a certified Great Place to Work and one of the UK’s most innovative early years groups. With top salaries, unmatched benefits, and real career progression, we put our people first.

Join us today to spark big ideas in young minds and shape a career you’ll love!

If you think you got what it takes, click apply and fill in our super quick (1 min) application form!

If you want to read more about N, our benefits and work culture, visit our Careers website or our Glassdoor Page.