5-Star Holiday Park Receptionist & Guest Experience Host

Visit Lake District; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A premier holiday resort in the United Kingdom is seeking a dedicated Team Member to ensure exceptional customer service and high standards. The ideal candidate will possess excellent communication and organisational skills, along with a friendly demeanor. Responsibilities include assisting guests, maintaining a professional reception, and promoting the park's offerings. Flexibility for evenings and weekends is required, making this an exciting long-term career opportunity.

Qualifications

• Friendly and approachable personality.
• Self-motivated with commitment to delivering excellent service.
• Ability to multi-task and prioritize workload.
• Excellent customer service and organisational skills.
• Excellent observation skills and attention to detail.

Responsibilities

• Assist guests with enquiries in a professional manner.
• Promote the park to visitors and guests with a proactive attitude.
• Ensure exceptional 5-star service during check-ins and departures.
• Respond to customer issues with a caring and understanding approach.
• Maintain the reception area to a 5-star standard.

Skills

Customer service

Communication skills

Organisational skills

Attention to detail

Self-motivation

Job description

A premier holiday resort in the United Kingdom is seeking a dedicated Team Member to ensure exceptional customer service and high standards. The ideal candidate will possess excellent communication and organisational skills, along with a friendly demeanor. Responsibilities include assisting guests, maintaining a professional reception, and promoting the park's offerings. Flexibility for evenings and weekends is required, making this an exciting long-term career opportunity.