Facilities Helpdesk Coordinator: Compliance & Maintenance

nationalcaregroup.com; Daventry; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

A leading social care provider is seeking a Facilities Helpdesk Coordinator to support compliance for their residential portfolio. The role involves planning, administration, and supervision of compliance inspections. The ideal candidate should have strong organizational and administrative abilities and experience in a customer service role. You will work in an inclusive environment that values diversity and provides opportunities for personal and professional growth.

Benefits

Paid training and qualifications

High street discounts

Wagestream financial app access

Diversity and inclusion initiatives

Qualifications

• Proven experience in a customer service-focused role.
• Health and safety knowledge or experience preferred.
• Competent in generating reports and maintaining documentation.

Responsibilities

• Supervise and maintain compliance calendar.
• Schedule contractors for compliance-related tasks.
• Generate compliance and performance reports.

Skills

Customer service focus

Organisational skills

Strong administrative skills

Proficient in Microsoft Office

Excellent communication abilities

Time management skills

Tools

CAFM system

Job description

A leading social care provider is seeking a Facilities Helpdesk Coordinator to support compliance for their residential portfolio. The role involves planning, administration, and supervision of compliance inspections. The ideal candidate should have strong organizational and administrative abilities and experience in a customer service role. You will work in an inclusive environment that values diversity and provides opportunities for personal and professional growth.