Retail Team Lead – Growth & Academy Training

Toolstation Ltd; Wood Green; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading tool retailer in Wood Green seeks a Retail Supervisor to deliver exceptional customer service and mentor the team. This role involves serving customers, managing deliveries, and maintaining store standards. No prior retail experience is necessary, just a positive attitude and willingness to contribute. Competitive rewards, including holidays, pension scheme, and discounts across multiple brands. Ideal for those looking to grow within a supportive environment.

Benefits

22 days’ holidays + Bank Holidays

Company pension scheme

Bonus scheme

Cycle to work scheme

Employee discounts

Financial education and support

Recognition awards

Qualifications

• No prior retail experience necessary; focus on delivering great service.
• Willingness to engage and work as part of a team.
• A positive attitude towards customer interactions.

Responsibilities

• Serve customers and support the Store Manager.
• Check deliveries, unpack items, and stock shelves.
• Motivate and coach the team to achieve targets.

Skills

Teamwork

Customer service

Reliability

Positive attitude

Passion for hard work

Job description

A leading tool retailer in Wood Green seeks a Retail Supervisor to deliver exceptional customer service and mentor the team. This role involves serving customers, managing deliveries, and maintaining store standards. No prior retail experience is necessary, just a positive attitude and willingness to contribute. Competitive rewards, including holidays, pension scheme, and discounts across multiple brands. Ideal for those looking to grow within a supportive environment.