Spa Guest Experience Host | Hospitality & Safety

Thwaites; Penrith; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Penrith is seeking a Leisure Assistant to provide a warm welcome and ensure guest safety in a vibrant spa environment. The role involves greeting guests, maintaining high standards, and providing outstanding customer service. We're looking for someone who is calm under pressure and passionate about creating a positive guest experience. The position offers competitive salary, career progression, and multiple employee benefits including discounts and health plans.

Benefits

Competitive salary

28 days annual leave

Health cash plan

Generous employee discounts

Life assurance

Bespoke training programmes

Qualifications

• Able to greet guests warmly and provide assistance.
• Must ensure guest safety by following procedures.
• Composed and effective in unexpected situations.

Responsibilities

• Greet guests with a welcoming smile.
• Ensure safety by adhering to health and safety protocols.
• Maintain cleanliness and excellent spa standards.

Skills

Strong communication

Customer service

Calm under pressure

Job description

A leading hospitality company in Penrith is seeking a Leisure Assistant to provide a warm welcome and ensure guest safety in a vibrant spa environment. The role involves greeting guests, maintaining high standards, and providing outstanding customer service. We're looking for someone who is calm under pressure and passionate about creating a positive guest experience. The position offers competitive salary, career progression, and multiple employee benefits including discounts and health plans.