Customer Service jobs in United Kingdom

Job title: Procurement Coordinator

Location: Havant, Portsmouth (office based role)

Hours: Monday – Friday 08:00-16:30

Salary: £30,000 – £35,000 (DOE) + Profit share bonus + Company benefits

Are you highly organised with a knack for building strong supplier relationships? Do you thrive in fast‑paced environments where attention to detail and problem‑solving make all the difference?

If this sounds like you, a leading provider of pressure‑care solutions is looking for a Procurement Coordinator to join their growing team. This is a fantastic opportunity to play a pivotal role in ensuring smooth and logistics processes across the business.

This high‑growth healthcare specialist partners with care homes, hospices, and the NHS to deliver clinically proven solutions that prevent pressure ulcers and enhance patient comfort. With a strong purpose‑driven culture and rapid expansion, they offer a dynamic environment where every team member plays a vital role in supporting frontline care.

• Manage purchasing and procurement activities, ensuring timely and accurate order processing.
• Act as the main point of contact for suppliers and internal teams.
• Monitor stock levels and aged reports to maintain inventory control.
• Oversee inbound freight and logistics, resolving delivery issues and tracking shipments.
• Identify and implement process improvements across procurement and logistics.

• Process, track, and expedite purchase orders to minimise delays.
• Maintain effective communication with suppliers, warehouse, and logistics teams.
• Collaborate with Customer Service, Sales, and Servicing teams on delivery and product queries.
• Manage supplier relationships, including complaints and quality issues.
• Monitor freight costs and ensure compliance with customs and internal procedures.
• Maintain accurate system updates and reporting.

• Previous experience in procurement, operations coordination, or supply chain management.
• Strong organisational and time management skills.
• Ability to prioritise tasks and manage multiple deadlines independently.
• Excellent communication and relationship‑building abilities.
• Commercial awareness and confidence in supplier negotiation.
• High attention to detail and a proactive approach to problem‑solving.

• £30-35k salary, profit share scheme, 30 days holiday (inclusive of bank holidays).
• Work‑life balance – core hours 8:00‑16:30 (with flexibility if needed).
• Culture & values – family‑owned business with integrity, ownership, and urgency.
• Free breakfast and lunch, on‑site parking.
• Growth – real development opportunities in a rapidly evolving business.

£30000 – £35000/annum