Communication jobs in United Kingdom

Summary: The successful candidate will work across North American Casualty (Re)Insurance lines and will support an existing team that handles an existing portfolio of material sized placements. We are currently seeking a full-time Broker to help continue build out of our offering within Direct and Facultative.

We expect the candidate to be involved in business planning and will look to work with the existing team to help continue shaping an overall Global Strategy for group. This is an exciting opportunity to join a team that has made impressive strides in a short period of time and has an exciting runway + significant headroom with considerable opportunities to grow and develop.

The remit is broad and will span across both Insurance and Reinsurance Lines of Business covering Large and Complex single risk, Facilities and Reinsurance (Proportional, and Non-Proportional).

The Role: In this role you will support a portfolio of large, complex clients working as part of our North American Casualty team. You’ll be supporting new business opportunities and collaborate with senior colleagues to deliver tailored insurance solutions. You’ll also contribute to broking strategy and placements, helping shape the future of Casualty risk management. A strong candidate will be/have:

• a proactive, fast learner who can execute in a team environment
• a strong relationship builder who is comfortable in and had experience in a client facing or broking role (Casualty preferred)
• solutions driven with an ability to own / manage various processes
• detail oriented and able to manage competing timelines
• relevant insurance industry experience (preferred)
• degree level education or comparable industry experience
• strong communication, negotiation and influencing skills
• strong skills in problem solving, planning, and numeracy

What you'll bring:

Placement Management:

• Negotiate and place complex liability insurance programs on behalf of clients
• In coordination with US colleagues, prepare underwriting submissions for distribution to London insurers
• Demonstrate good knowledge and understanding of London Market Reform Contracts including quote, binder, and policy review
• Undertake renewal market presentations/negotiations and make appropriate recommendations
• Optimise revenue from new and existing clients through effective management of placement channels, facilities and markets for the specific client segment of the business
• Ensure transparency of agency and other commitments made to carriers and clients
• Ensure compliant processing of contracts as per FCA and contract certainty requirements

Retention and Growth:

• Develop and maintain a pipeline of prospects
• Manage a portfolio of Casualty insurance clients, supporting renewals, retention, and growth
• Actively preserve and grow relationships with US retail network and client servicing teams to provide coordinated client service
• Respond quickly and accurately to ad hoc client service requirements and new business introductions
• Actively identify opportunities to work with colleagues across the business to capitalise on account penetration and cross selling opportunities
• Collaborate with internal experts to deliver tailored solutions
• Build trusted relationships with clients and colleagues.

Client Service and Operations:

• Understand our clients’ business and risk management needs and deliver tailored solutions through exceptional service
• Develop strong relationships with clients and internal partners
• Manage changes in client circumstances to ensure that the cover provided matches their needs
• Where a client’s needs cross over into other WTW specialties, liaise internally to ensure that WTW maintains a consistent approach
• Understand, apply and explain the business unit policies and procedures
• Provide technical, industry, and subject matter expertise where required
• Always operate within the business’s policies and procedures
• Communicate effectively with clients, markets, and others to maximise service delivery level
• Develop good knowledge of all internal WTW and industry systems maintaining and ensuring all internal metrics are met
• Liaise with offshore processing centres to ensure timely premium payment flow
• Support peer Account Handlers and Senior Brokers through timely administration of client accounts
• Maintain systems and records
• Help track revenue and support budgeting
• Deliver consistent, high-quality service

What We Offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com