Care jobs in United Kingdom

Division: Asset Operations & Capital Delivery
Location: Reading – Kemble Court, RG2 6AD
Contract type: Permanent
Full/Part-time: Full-time – 12 hour shift pattern (6:30 to 18:30, 4 days on/4 days off, 3 nights on/7 nights off, etc.)
Salary: Up to £40,000 per annum, depending on experience and skills
Job grade: B
Closing date: 09/01/2026

• Facilitating work progress and completion according to required time frames, ensuring service is delivered in a consistent and compliant manner that is cost-effective, maximises productivity and is in accordance with Thames and external contractual requirements.
• All work sent to contractors must be fully compliant with all traffic management legislation to avoid fixed penalty notices and reduce permit costs.
• Deliver the highest levels of customer service, enhancing customer experience in line with the customer experience statement – Trust, Easy, Care model.
• Support operational events and pollution incidents as required.
• Responsible for the allocation of equipment and services to the wholesale operations to enable remedial intervention and proactive work to be completed.
• Assess and investigate issues to ensure the right equipment is issued on time and to specification.

• Understanding of Work Management Processes and Systems.
• Fully competent at using the appropriate Company IT systems and Office software.
• Experience of working under pressure in fast‑paced environments, meeting demanding targets.
• Passionate about providing excellent customer service and able to engage with internal and external stakeholders.
• Excellent attention to detail and strong IT skills in Microsoft Office and, ideally, SAP.

• Offering up to £40,000 per annum, depending on experience and skills.
• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
• Contributory pension – Defined Contribution, maximum of 12% – 2x employee contribution.
• Personal Medical Assessments – open to all once a year.
• Wider benefits scheme, including our benefits hub, packed full of offers and information to save you money and support your well‑being.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.