Assistant Customer Service jobs in United States

Salary £27,000 to £45,000 per annum (Including On Target Earnings)

Location Portsmouth

Contract Permanent

Hours Full Time- 37.5 Hours per week (Monday to Friday)

Are you a driven sales professional with a talent for lead generation, and a flair for building strong client relationships? If you're ready for your next opportunity, we’ve got great news - to support our continued success, we’re looking for a Sales Development/Account Executive to join our fast-paced and ambitious Team.

The base salary for this role is £27,000 to £30,000 per annum (dependant on experience). However, with uncapped commission the on target earnings (OTE), means you could realistically earn between £40,000 to £45,000 per annum.

A bit about the role:

As part of the role, you\'ll take on a variety of impactful responsibilities, including:

• Generate and qualify new business opportunities through calls, emails, and LinkedIn.
• Engage with key decision-makers to understand their needs and offer tailored solutions.
• Nurture leads into loyal customers through upselling, cross-selling, and relationship-building.
• Collaborate with internal teams to ensure we sell solutions correctly and keep everything aligned using CRM tools like HubSpot.
• Hit and exceed monthly sales targets and KPIs.

What we need from the right person:

To thrive in this role, you\'ll need at least one year of experience in B2B or B2C sales and is used to working to targets. If you’ve worked in the tech or IT industry, that’s a definite plus (training on our products and services will be given though). With our realistic activity targets, you should be confident in proactive outreach, which includes cold calling, LinkedIn and email campaigns. Whilst some leads will be \"warm\", you\'ll have a proven ability to generate your own leads. Experience using CRM platforms such as HubSpot, Salesforce, or similar tools is essential, as you\'ll be managing pipelines and tracking interactions daily. Strong communication skills (both verbal and written) are key, along with the ability to negotiate effectively and manage your time efficiently in a fast-paced environment.

We’re looking for someone who is resilient, adaptable, and driven by success. You’ll bring a positive mindset and the confidence to engage with potential clients from the very first interaction. Your experience in making strong first impressions and building lasting customer relationships will be key to thriving in this role.

At Novatech, we offer more than just a job, we provide a collaborative environment where your ideas are valued, your growth is supported, and your achievements are celebrated. You’ll be representing a full range of cutting-edge IT solutions, from PCs and servers to licensing and our \'Direct 2 Desk\' managed services, helping businesses find the right technology solutions to power their success.

Ready to make an impact? Apply now and take your sales career to the next level!

What working at Novatech means for you:

There are heaps of other perks when working for us! For starters, we’re a top 100 company to work for in the South East, as voted by our amazing staff via the Best Companies engagement survey.

We jam to music while we work and embrace a non-corporate vibe. We believe that when you can be your authentic self, whilst working with some cool people, that you enjoy your work more and take greater pride in what you do.

We’re all about your wellbeing and regularly organise team events, employee awards, and charity dos. We also care about the environment and have won awards for our efforts, which include being a net positive business (meaning we put more energy back into the grid than we use – which we are super proud of!).

Work life balance is important to us. As part of our hybrid working arrangements, you\'ll initially be working in the office every day for at least the first month to complete your induction training, after this, you\'ll be working in the office for a minimum of 3 days a week. We are really lucky as we have good transport links to the office for when you come in, alongside free staff parking and a lockable bike shed for if you drive or ride.

Our benefits in a nutshell:

• 25 days holiday plus bank holidays (with the chance to buy additional days)
• Upskilling apprenticeship training
• Cycle to work
• Employee Assistance Programme
• Social and wellbeing events
• A great breakout room
• Kitchen and shower facilities

About us:

Gaming and retail are just a small part of what we do. Novatech also work heavily in the B2B sector with some of the largest and most respected names in a range of industries. Whether it’s supporting businesses with their remote workforce, transforming maritime companies with life-saving training simulators or implementing practical Deep Learning Systems into the businesses of tomorrow, there’s no end to the amount of fascinating and cutting-edge projects that we are involved in (some of which we can’t tell you about, yet). Pretty cool, right? Get involved and help develop the future of our business…and yourself at the same time!

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Company registration number: 08780562 | Head Office: The Skiff, 30 Cheapside, Brighton BN1 4GD