Technical Operations

Entrepreneur First; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading tech company in London is seeking an operational expert to join their Technical Operations team. The role involves translating regulatory requirements into efficient processes and collaborating with various internal teams. Ideal candidates will have 3-5 years of experience in analytical roles and possess strong communication and problem-solving skills. This hybrid position offers a competitive salary range of £60K - £80K.

Qualifications

• 3–5 years of experience in operational or analytical roles.
• Ability to deconstruct complex systems and design solutions.
• Proven track record of navigating ambiguous environments.

Responsibilities

• Translate regulatory requirements into operational processes.
• Own and optimise compliance processes.
• Collaborate with Product and Engineering teams.
• Manage regulatory data for decision-making.
• Develop expertise in regulatory domains.

Skills

Operational experience

Analytical thinking

Communication skills

Collaborative teamwork

Curiosity

Job description

Location

London Office

Employment Type

Full time

Location Type

Hybrid

Department

Operations

Compensation

• £60K – £80K • Offers Equity

Our mission is to hasten the transition to universally accessible healthcare. We deliver on this mission by enabling innovators to bring cutting‑edge software and AI to the healthcare market safely and quickly. We're regulated by the UK Government and European Commission to do so.

Our certification process is optimised for software and AI, facilitating a more efficient time to market, and the frequent releases needed to build great software. This ensures patients safely get the most up-to-date versions of life‑changing technology.

Come help us bring the next generation of healthcare to the people who need it.

About the Role

As part of Technical Operations, you’ll help define how modern conformity assessment bodies function - bringing the same rigour regulators expect, with the efficiency and innovation of a technology company.

This is a highly varied and intellectually demanding role. You’ll work across regulatory, technical, and operational domains to help design, run, and optimise the processes that allow Scarlet to operate as a notified body under the EU MDR and beyond.

You’ll collaborate closely with engineers, product managers, regulatory experts, and commercial teams. Over time, you’ll become a leading expert in your domain and have the opportunity to contribute to shaping how digital health and AI medical devices are regulated globally.

What the Job Involves

• Translate regulation into systems: Decompose regulatory and standards requirements (e.g. EU MDR, ISO 17021, etc) into clear, operational processes that can be implemented and automated.
• Own and optimise core compliance processes: Operate and continuously improve Scarlet’s processes for maintaining regulatory designations, including competence management and certification processes.
• Collaborate with Product and Engineering: Work with internal teams to design and build tools that make regulatory compliance efficient, auditable, and scalable.
• Manage regulatory data: Harness compliance data to drive better decisions across the organisation.
• Grow into a subject‑matter expert: Develop deep expertise in specific regulatory domains (e.g. software and AI medical devices) and contribute to regulatory strategy and thought leadership.

Who You Are

• 3–5 years of experience in operational or analytical roles, ideally in a start‑up, scale‑up, or other fast‑moving environment.
• Analytical and systems thinker: You can deconstruct complex systems - technical, regulatory, or operational - and design pragmatic, elegant solutions.
• Ambiguity translator: You enjoy being confronted with ambiguous problems or contexts, and can extract the essentials accurately.
• Ferociously curious: You dig deep to understand how things work, challenge assumptions, and bring new perspectives.
• Excellent communicator: You write and speak clearly, structure your thinking, and can explain complex topics simply.
• Collaborative operator: You thrive working with multidisciplinary teams - from engineers to legal and quality experts.

The Interview Process

1. Intro call – 20 mins
2. Team interview – 45 mins
3. Technical / Process problem‑solving interview – 45 mins
4. Regulatory problem‑solving interview – 45 mins
5. Culture & values interview with founders – 2 × 30 mins
6. References
7. Offer

Where possible, we will try to collapse some of the core interviews into one session in our London office.

Compensation Range: £60K - £80K