Site Officers - Gypsy and Traveller Service

Hertfordshire Local Area Partnership; Remote; GBP 31,000 - 35,000; Full time

Job summary

A leading local authority in Hertfordshire is seeking Site Officers for their Gypsy and Traveller Service. This role involves site maintenance, public engagement, and teamwork across multiple residential sites. Candidates should possess general maintenance skills, a full manual driving licence, and strong communication abilities. The position offers a salary ranging from £31,537 to £34,434 per annum with opportunities for progression.

Qualifications

• Work record of general maintenance skills and experience.
• Highly developed interpersonal and communication skills.
• A full manual driving licence.
• Excellent customer service skills.

Responsibilities

• Prepare for daily tasks and access materials needed at site offices.
• Perform maintenance tasks such as plumbing fixtures and repairs.
• Encourage tenants to maintain public areas and keep plots tidy.
• Participate in on-call duties one week in eight.

Skills

General maintenance skills

Interpersonal and communication skills

Customer service skills

Driving licence

Job description

Site Officers - Gypsy and Traveller Service

Join to apply for the Site Officers - Gypsy and Traveller Service role at Hertfordshire County Council.

Job Details

Job Title: Site Officers - Gypsy and Traveller Service

Starting Salary: £31,537 with progression to £34,434 per annum (pro rata for part time)

Hours: 37.0 per week

Location: Hertfordshire / covering 11 sites

Contract Type: Permanent

Directorate: Resources

About The Team

Join our Gypsy & Traveller service within a leading local authority. We are a busy operational team that works on a range of maintenance projects for our tenants on 11 residential sites across Hertfordshire. We provide a maintenance service to plots, sanitary facilities and surrounding areas to keep sites presentable.

The 11 sites are located in the following areas: Cheshunt, Tring, Hemel Hempstead, Watford (x2), Barnet, St Albans (x3), Stevenage, Hatfield.

About The Role

• Main base is Stevenage; day planning is around the needs of the sites. We are a county-wide service.
• Each gypsy and traveller site has an equipped site office; you will prepare for your day and access materials needed.
• Work is varied: maintenance such as fence repairs, plumbing fixtures, brick work, and pre-planned maintenance.
• Maintain tidy public areas and encourage tenants to keep plots presentable.
• On-call duties: one week in eight, with out-of-hours coverage. Hours are 16:00–08:00 Monday to Friday; 24 hours a day on weekends.
• Reactive/emergency maintenance and planned improvements on residential sites.
• You will have access to a manual vehicle to travel to sites.
• Tools are provided.

To see a typical day on site, view the Day in the Life information linked in the advert.

Essential Qualifications and Skills

• Work record of general maintenance skills and experience.
• Highly developed interpersonal and communication skills.
• A full manual driving licence.
• Excellent customer service skills.

Desirable Qualifications

• A building qualification in Electrical, Plumbing or Carpentry.
• Competence with Microsoft IT packages to manage training records, emails and electronic calendars.
• Good record keeping skills.
• Ability to work under pressure; strong organisational and time management skills.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

Additional Information

This role is within the Operational Services, level OPS8. Please locate this via Job profiles - Operational services.

Disclosure & Barring Service (DBS) check is required. Driving is required, with use of own vehicle or company car to travel between locations. Fluency in English is essential for communicating with the public. See the relevant legal information for language requirements.

Application and Benefits

As part of your application, please upload your most recent CV. Ensure your CV is up to date with employment history, including gaps, and any training/qualifications. Include examples of how you meet the requirements in the advert to help the panel assess your skills. You may add a short covering paragraph to provide additional information about your skills and experiences.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding: This role requires a Disclosure & Barring Service (DBS) check.

Driving Required: Ability to drive and travel around Hertfordshire, using your own transport or a company car.

English Fluency: Ability to converse with the public in clear spoken English is essential.

Seniority and Employment Type

• Seniority level: Entry level
• Employment type: Full-time

Job Function and Industry

• Job function: Other
• Industries: Government Administration