Salesforce Solution Architect

NHBC Accepts inc.; Milton Keynes; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading home warranty organization is looking for a Salesforce Solution Architect in Milton Keynes (Hybrid) to design and guide Salesforce solutions across the enterprise. This role involves collaborating with stakeholders to ensure platform investments align with strategic priorities. The ideal candidate will have expertise in Sales Cloud and Service Cloud, strong leadership abilities, and a robust understanding of integration and data governance. Competitive benefits and growth opportunities are provided.

Benefits

27 days annual leave + bank holidays

Enhanced pension scheme (up to 10.5%)

Life assurance

Subsidised private medical insurance

Employee discounts platform

Enhanced maternity, paternity, adoption leave and pay

Qualifications

• Proven experience designing and delivering Salesforce solutions in complex or regulated organisations.
• Strong expertise in Sales Cloud, Service Cloud, and requirements driven solution design.
• Deep understanding of integration, security, and data flows within Salesforce.

Responsibilities

• Define and maintain end-to-end Salesforce architectures aligned with standards.
• Translate business requirements into scalable designs across related modules.
• Provide input on investment decisions and technical options.

Skills

Sales Cloud expertise

Service Cloud expertise

Excellent communication

Leadership skills

Integration understanding

Data flow knowledge

Design for compliance

Familiarity with Snowflake

Embracing AI and low code

Education

Salesforce certifications (Application or System Architect)

Tools

DevOps tooling

Job description

Working location: Milton Keynes, Hybrid

Employment type: Full time, Permanent

Job Summary

We’re looking for a Salesforce Solution Architect to design, govern, and guide scalable, secure, and integrated Salesforce solutions across NHBC. Reporting to the Lead Architect, you’ll play a key role in shaping CRM, customer portals, workflow automation, and internal processes, ensuring that platform investments are aligned with enterprise architecture, data governance, and strategic priorities.

You’ll collaborate with business stakeholders, product owners, delivery partners, and engineering teams to provide architectural leadership, act as a design authority, and support innovation through responsible adoption of features like AI, low code, and advanced integrations.

What you’ll do

• Define and maintain end-to-end Salesforce architectures aligned with NHBC standards
• Translate business requirements into scalable designs across Sales Cloud, Service Cloud, Experience Cloud, and related modules
• Ensure platform solutions meet data governance, integration, and security principles
• Provide input on investment decisions, technical options, and cost benefit analysis
• Act as a design authority across delivery teams and partner implementations
• Develop and maintain architectural artefacts, design patterns, and usage guidance
• Collaborate on APIs, synchronization strategies, and cross-platform workflows
• Evaluate and guide adoption of new Salesforce features (AI, automation, low-code)
• Embed architectural standards into Salesforce DevOps and engineering practices
• Represent Salesforce architecture in design assurance forums and transformation programmes

What you’ll bring

• Proven experience designing and delivering Salesforce solutions in complex or regulated organisations
• Strong expertise in Sales Cloud, Service Cloud, and requirements driven solution design
• Excellent communication and leadership skills, translating business needs into architectural outcomes
• Deep understanding of integration, security, and data flows within Salesforce and across enterprise systems
• Ability to design for compliance, reuse, scalability, and maintainability
• Familiarity with Snowflake, cloud-native integrations, and emerging Salesforce innovations (AI, low-code, AgentForce)
• Salesforce certifications (Application or System Architect) and experience with DevOps tooling
• Experience in insurance, housing, or construction sectors, and with federated delivery teams

What we offer

• 27 days annual leave + bank holidays
• Enhanced pension scheme (up to 10.5%)
• Life assurance
• Subsidised private medical insurance
• Employee discounts platform
• Enhanced maternity, paternity, adoption leave and pay for all new parents

+ many more!

Who we are

At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

Why you should join us

As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.

Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.

We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.

Our inclusive culture

We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.

National House-Building Council and its subsidiaries (NHBC) engage with preferred recruiters or agencies on a formal basis. NHBC is unable to accept applications from recruiters or agencies who do not have signed terms of business with NHBC. If unsolicited applications or CVs are received from recruiters or agencies with or without such an agreement, NHBC will neither consider nor agree to any payment to that party.