Receptionist

BMW; Ipswich; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A leading automotive group in Ipswich is seeking a part-time Receptionist/Host to be the first point of contact for customers. The ideal candidate will possess strong communication and organizational skills and thrive in a customer-focused environment. Responsibilities include greeting visitors, managing inquiries, and maintaining the customer waiting area. This position offers an attractive benefits package, reflecting the company's commitment to employee well-being.

Benefits

24/7 online access to healthcare

Car purchasing and lease schemes

Enhanced holiday allowance

Paid day off for your birthday

Company share purchase plan

Qualifications

• Experience in a customer service role with a focus on positive experience.
• Ability to multitask and perform well under pressure.
• Strong attention to detail and excellent organisational skills.

Responsibilities

• Greet and welcome customers and visitors in a friendly manner.
• Accurately record calls and visits, relay messages promptly.
• Manage customer waiting area and showroom cleanliness.

Skills

Customer service experience

Strong communication skills

Multitasking ability

Organisational skills

Microsoft Office proficiency

Job description

View more categories View less categories Brand BMW Careers Contract Type Permanent Hours Part-time Business Area Sales / Customer Service Salary Competitive

Group1 Ipswich is looking for aReceptionist / Host.

Your role

In this customer facing role you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

• Greet and welcome customers and visitors in a friendly and professional manner
• Accurately record calls & visits, and relay messages in timely manner
• Perform general administrative duties, such as managing emails and handling customer enquiries
• Manage customer waiting area and showroom, ensuring a clean and welcoming environment
• Provide support with additional tasks as required to ensure smooth business operations

Your profile

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Demonstrated experience in a customer service role, with the ability to consistently deliver a positive customer experience
• Strong communication and interpersonal skills, with a friendly and professional manner
• Proven ability to multitask and perform well under pressure
• Excellent organisational skills, with strong attention to detail
• IT literate with proficiency in Microsoft Office and the ability to quickly learn new systems

Rewards

There are many great reasons to join the Group1 Automotive team, including the following industry-leading benefits package:

• 24/7 online access to healthcare professionals.
• Car purchasing and lease schemes.
• Enhanced holiday allowance with length of service.
• Paid day off for your birthday.
• Company share purchase plan.
• Loan plans for colleagues, including toolbox and travel tickets.
• Colleague referral payments.
• Industry leading family friendly policies.
• Numerous training, learning and development options to suit everyone.

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.

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