Sales Executive

BMW; Ipswich; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading automotive group in Ipswich is seeking a Sales Executive to deliver exceptional customer experiences. In this role, you will guide customers through the sales process, ensure their needs are met, and maintain strong relationships. Successful candidates will have a background in sales or customer service, and possess strong communication and organisational skills. An excellent benefits package includes annual leave, discounts, and wellness programs.

Benefits

33 days’ annual leave

Retail discounts

Gym discounts

Flexible pension scheme

Wellbeing program

Colleague recognition system

Qualifications

• Previous experience in a sales or customer service role.
• Ability to deliver first-class customer service.
• Strong organisational skills with attention to detail.

Responsibilities

• Guide customers through the sales process.
• Prospect for new customers and maintain enquiry database.
• Deliver outstanding customer service.

Skills

Sales experience

Customer service skills

Organisational skills

Attention to detail

Communication skills

Full UK driving licence

Job description

Group1 Ipswich is looking for aSales Executive.

Your role

Working with world-class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What you’ll do day to day

• Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
• Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
• Maintain in-dept product knowledge and continuously enhance expertise through manufacturer-led training sessions
• Recommend suitable add-on products that align with customer needs and preferences
• Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
• Deliver outstanding customer service that fosters loyalty and encourages referrals

Your profile

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first‑class customer service with energy and enthusiasm
• A genuine interest in helping customers and contributing to the team’s success
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a Full UK driving licence

Rewards

• 33 days’ annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available
• Retail discountsthat save you money every day
• Gym discounts, cash healthcare plans, and acycle-to-work scheme
• Car discountsfor new and used purchases and servicing
• Flexible pension schemeandSharesave schemeto grow your savings
• Family-friendly policiesthat help you spend more time with the people that matter
• Awellbeing programmeto support you and your family
• An internalcolleague recognition systemto celebrate achievements

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.

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