Guest Experience Host - Rotating Shifts, Heathrow

Compass Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A catering and hospitality service provider is seeking a full-time Hospitality Assistant at Heathrow. This role involves delivering exceptional customer service in a fast-paced environment, ensuring delightful guest experiences, and upholding food safety standards. Successful candidates will be enthusiastic team players with excellent communication skills and a passion for service. The company values diversity and promotes a supportive workplace culture, providing opportunities for growth and development.

Qualifications

• Passion for delivering outstanding service to customers.
• Ability to make decisions that benefit the customers.
• Strong initiative and problem-solving skills.

Responsibilities

• Greet and assist guests to ensure their satisfaction.
• Serve customers and provide a seamless experience.
• Maintain knowledge of the menu and offer recommendations.
• Represent the company positively and uphold brand standards.
• Adhere to food handling and hygiene standards.
• Comply with health and safety regulations.

Skills

Outstanding service delivery

Great communication skills

Ability to work under pressure

Team player

Job description

A catering and hospitality service provider is seeking a full-time Hospitality Assistant at Heathrow. This role involves delivering exceptional customer service in a fast-paced environment, ensuring delightful guest experiences, and upholding food safety standards. Successful candidates will be enthusiastic team players with excellent communication skills and a passion for service. The company values diversity and promotes a supportive workplace culture, providing opportunities for growth and development.