Generalist Adviser

Citizens Advice BANES; Salford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local advice service in Salford is seeking a candidate for an independent advisory role. The successful applicant will provide generalist advice across various sites with a supportive adviser team. Benefits include generous annual leave, paid family leave, and access to a perks package and employee assistance programme. The organization values diversity and encourages applications from those underrepresented in the workplace.

Benefits

Generous paid carers leave

Maternity, paternity and adoption leave

Employee perks package with discounts

Learning and development opportunities

Employee assistance programme for medical and legal advice

Qualifications

• Experience of working independently in an advice setting across all social welfare categories.

Responsibilities

• Provide generalist advice at various projects and partnership sites.
• Work with a friendly and experienced adviser team in a high performing service.

Job description

The successful candidate will join a high performing service that in addition to locality based drop in services and telephone advice provides generalist advice at many projects and partnership sites across Salford. You will work across a combination of these outlets, as required over the course of the week between the hours of 9am - 4.30pm.

The work will be undertaken without supervision so the successful applicant will have experience of working independently in an advice setting across all social welfare categories.

You will be part of a friendly and experienced adviser team and a service that truly values it's colleagues:

We have a Family Friendly Policy that gives employees access to generous paid carers, maternity, paternity and adoption leave after 1 year of service. We provide generous annual leave entitlement, a perks package offering some great discounts at high street brands through BHSF and a pension scheme with NEST. We also offer great learning and development opportunities and an Employee assistance programme that provides access to free medical advice, counselling and legal advice from Irwin Mitchell solicitors.

Citizens Advice Salford recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.