Guest Service Team Leader, F&B — Drive Hospitality

Peoplebank; Bristol; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hospitality company in Bristol is seeking a passionate Guest Service Team Leader for their Food & Beverage operations. This role involves supporting the Food & Beverage Manager, ensuring memorable guest experiences, and optimizing service delivery across all outlets. The ideal candidate will have strong leadership skills, experience in food and beverage, and excel in a guest-focused environment. Benefits include employee discounts and meals on duty.

Benefits

£60 BB per night for Friends and Family rate

50% off Food & Beverage in our hotels

Meals on duty provided

Access to Hospitality Rewards

Employee Assistance Programme

Qualifications

• Proven experience as a Food & Beverage Supervisor or similar role in a hotel setting.
• Strong leadership and team management skills.
• Excellent knowledge of food and beverage trends.
• Ability to deliver outstanding guest experiences and handle high-pressure environments.

Responsibilities

• Support the Food & Beverage Manager in leading the team.
• Create a memorable experience for guests through hospitality.
• Ensure effective daily operations of Food & Beverage.
• Optimize guest satisfaction and upsell services.

Skills

Leadership skills

Customer care skills

Communication skills

Time management

Food & Beverage knowledge

Job description

A leading hospitality company in Bristol is seeking a passionate Guest Service Team Leader for their Food & Beverage operations. This role involves supporting the Food & Beverage Manager, ensuring memorable guest experiences, and optimizing service delivery across all outlets. The ideal candidate will have strong leadership skills, experience in food and beverage, and excel in a guest-focused environment. Benefits include employee discounts and meals on duty.