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Salon & Spa Manager — Lead Service Excellence & Growth

Tiaara

Leatherhead

On-site

GBP 25,000 - GBP 35,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a dedicated professional to manage daily operations while delivering exceptional customer experiences. This role involves overseeing the smooth functioning of spa and beauty services, ensuring compliance with health regulations, and driving sales through personalized client interactions. The ideal candidate will thrive in a fast-paced environment, showcasing strong leadership and communication skills to foster a positive workplace and maintain high client satisfaction levels. Join this dynamic team and make a significant impact in the beauty and wellness sector.

Qualifications

  • Strong leadership and team management skills to supervise and motivate staff.
  • Excellent customer service and communication skills to build client relationships.

Responsibilities

  • Oversee daily operations to ensure smooth workflow and service quality.
  • Drive sales and revenue through promotions and upselling services/products.

Skills

Leadership
Customer Service
Communication
Conflict Resolution
Multitasking
Job description
An established industry player is seeking a dedicated professional to manage daily operations while delivering exceptional customer experiences. This role involves overseeing the smooth functioning of spa and beauty services, ensuring compliance with health regulations, and driving sales through personalized client interactions. The ideal candidate will thrive in a fast-paced environment, showcasing strong leadership and communication skills to foster a positive workplace and maintain high client satisfaction levels. Join this dynamic team and make a significant impact in the beauty and wellness sector.
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