Head Spa Therapist | Lead Luxury Spa Team & Training

4C Group; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading spa service company in the United Kingdom is seeking a passionate Head Spa Therapist. The role demands extensive knowledge of spa operations, strong customer relations, and experience in high-standard environments. You will lead and train a team of Spa Therapists, ensuring excellence in service and retail sales. The organization offers flexible working, staff accommodation rates, and various benefits including health cover and development opportunities.

Benefits

Flexible working

Staff accommodation rates

Life Assurance Cover

Cycle to Work Scheme

Technology Scheme

Health Cash Plan

Workplace pension scheme

Employee Assistance Program

Eyecare Vouchers

Continuous Learning & Development

Recognition Programme

Social Events attendance

Meals on duty

Qualifications

• Extensive knowledge of spa services and operations.
• Strong customer relations and training skills.
• Experience at a luxury resort or five-star hotel.

Responsibilities

• Lead and train Spa Therapists to high standards.
• Ensure excellent client care and retail sales.
• Enhance overall culture and staff relations.

Skills

Knowledge of spa services and operating procedures

Customer and associate relations skills

Understanding of health and beauty sector

Training skills

Retail sales and client care

Education

NVQ Level 3 or higher in Beauty Therapy or equivalent

Job description

A leading spa service company in the United Kingdom is seeking a passionate Head Spa Therapist. The role demands extensive knowledge of spa operations, strong customer relations, and experience in high-standard environments. You will lead and train a team of Spa Therapists, ensuring excellence in service and retail sales. The organization offers flexible working, staff accommodation rates, and various benefits including health cover and development opportunities.