Aviation IT Support Technician – On-site & Travel

STS Aviation Group; Manchester; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading aviation services provider is hiring an IT Support Technician based in Manchester to provide first-line technical support across UK locations. The role requires a self-motivated individual with at least 2 years of IT support experience, proficiency in Microsoft Office 365, and the ability to resolve hardware and software issues. A full UK driving licence and eligibility to work in the UK are required. This position offers a fast-paced work environment within the aviation industry.

Qualifications

• Minimum of 2 years IT support experience within a medium or large organisation.
• Ability to work independently with minimal supervision.
• Willingness to learn and develop technical capability.

Responsibilities

• Log IT support requests accurately within the STS Helpdesk system.
• Provide first-line IT support through deskside and remote troubleshooting.
• Resolve hardware, software, and user access issues.

Skills

IT support experience

Microsoft Office 365

Microsoft Windows 11

Active Directory

Basic LAN and WAN troubleshooting

Networking knowledge

Printer setup

Organisational skills

Tools

ManageEngine ServiceDesk Plus

Endpoint Central

Job description

A leading aviation services provider is hiring an IT Support Technician based in Manchester to provide first-line technical support across UK locations. The role requires a self-motivated individual with at least 2 years of IT support experience, proficiency in Microsoft Office 365, and the ability to resolve hardware and software issues. A full UK driving licence and eligibility to work in the UK are required. This position offers a fast-paced work environment within the aviation industry.