Product Support Engineer - On-Site at UK Airports

Amadeus Hospitality; Greater London; Hybrid; GBP 30,000 - GBP 45,000; Full time

Job summary

A global travel technology company is seeking a Product Support Engineer based in Greater London. This role involves providing comprehensive technical support for hardware and software systems across various UK airports. The successful candidate will collaborate with internal teams and external partners to resolve incidents and improve IT infrastructure. Additionally, the company offers a supportive work environment with a flexible working model, commitment to diversity, and opportunity for continuous learning.

Benefits

Attractive remuneration packages

Flexible working model

Health and life insurance

Lunch and transport allowance

Opportunity for continuous learning

Qualifications

• Experience supporting hardware and software systems.
• Ability to diagnose and resolve technical issues in a timely manner.
• Familiarity with ERP systems and telecommunications networks.

Responsibilities

• Provide technical support across various platforms and applications.
• Respond to user requests and investigate related issues.
• Acknowledge and resolve incidents within specified service levels.

Skills

Technical support

Troubleshooting

IT infrastructure improvement

User communication

Job description

A global travel technology company is seeking a Product Support Engineer based in Greater London. This role involves providing comprehensive technical support for hardware and software systems across various UK airports. The successful candidate will collaborate with internal teams and external partners to resolve incidents and improve IT infrastructure. Additionally, the company offers a supportive work environment with a flexible working model, commitment to diversity, and opportunity for continuous learning.