Retail Assistant Store Manager – Lead, Coach & Inspire

Lakeland Ltd; Nottingham; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A well-known UK retail chain is seeking an assistant store manager to support the store manager in leading and managing a team. You will coach and inspire the team, drive standards, and foster a great working environment. The ideal candidate will have previous management experience, strong customer service skills, and a positive attitude towards change. This position offers a competitive salary, benefits including 29 days paid holiday, and opportunities for personal development.

Benefits

Competitive salary

Group personal pension plan

Generous discounts on products

Happy working environment

Qualifications

• Previous experience in an assistant managers role or similar.
• Strong selling and customer service skills.
• Great communication and interpersonal skills.
• Understanding of KPIs and ability to drive performance.
• Experience in recruitment and performance reviews.
• Experience in managing workflow schedules.
• Ability to manage, organise and motivate colleagues daily.
• Ability to train others and engage them in store team.
• Ability to encourage and coach colleagues to achieve potential.
• Existing knowledge of Lakeland and products.
• Positive attitude to change and development.
• Intermediate IT skills (e.g., Word and Excel).

Responsibilities

• Support the store manager in leading an engaged team.
• Coach and develop store team for extraordinary service.
• Work with the store manager to drive standards.
• Lead by example and represent the company values.
• Be passionate about products and best in class service.

Job description

A well-known UK retail chain is seeking an assistant store manager to support the store manager in leading and managing a team. You will coach and inspire the team, drive standards, and foster a great working environment. The ideal candidate will have previous management experience, strong customer service skills, and a positive attitude towards change. This position offers a competitive salary, benefits including 29 days paid holiday, and opportunities for personal development.