Watersports Team Leader

Center Parcs group; Warminster; On-site; GBP 80,000 - GBP 100,000; Part time

Job summary

A leading leisure organization in Warminster seeks a Watersports Team Leader to ensure safe and high-quality guest experiences. Responsibilities include managing watersports facilities, developing a team, and maintaining high standards of guest care. Candidates must demonstrate strong interpersonal skills, supervisory experience, and a friendly demeanor towards both guests and colleagues. The position offers a competitive hourly wage and unique benefits, including discounts and career development opportunities.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Free use of leisure facilities

Discounted Center Parcs breaks

20% discount in restaurants and retail

Access to Perks at Work Portal

Employee Assistance Program

Career development opportunities

Qualifications

• Friendly, genuine, and warm towards guests and colleagues.
• Computer literate; knowledge of activity booking systems.
• Supervisory experience in managing team activities.

Responsibilities

• Assist in delivering a safe and quality operation for watersports.
• Maintain high standards of guest care.
• Motivate and develop team members.

Skills

Ability to perform well and make decisions under pressure

Ability to communicate confidently

Sociably confident with good interpersonal skills

Supervisory experience

Previous experience in leisure/customer service

Friendly and warm towards guests and colleagues

Education

Emergency First Aid at Work

Powerboat Level 2 qualification

Tools

Activity booking systems

Stock ordering systems

Job description

Overview

With up to 200 indoor and outdoor activities available, Center Parcs is the perfect place for families to try something new together. The Leisure team plays a key role in ensuring families feel confident, safe and happy during their activity, whatever their age or ability.

There are many opportunities in the Leisure team, and our offering of activities continues to grow. From donning an eye patch in Pirate and Princess Adventure, to whizzing around a track in Quad Bike Safari or scaling the forest canopy in Aerial Adventure, our focus is on delivering a quality experience that guests will remember, whether it’s their first or fiftieth time.

Watersports Team Leader | £14.77 per hour

Reporting to the Outdoor Pursuits Manager, you are required to assist the Outdoor Pursuits management team in delivering a safe and quality operation. You will assist with managing and running the Water sports facilities and the associated cost centre activities.

You will be responsible for maintaining a high standard of guest care and will set high standards in building management and motivate and develop team members. You will look for opportunities to drive and develop demand and enhance the commercial management.

Hours of Work

You will be contracted to work 150 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

About You

Essential requirements:

• Ability to perform well and make decisions under pressure
• Ability to communicate confidently
• Sociably confident with good interpersonal skills and the ability to support, develop and lead a team
• Supervisory experience in managing team and volume activities
• Previous experience of working within the leisure / customer service industry
• Friendly, genuine and warm towards guests and colleagues

Desirable requirements:

• Computer literate, with knowledge of activity booking and stock ordering systems
• Emergency First Aid at Work
• Powerboat Level 2 qualification
• Experience of session coaching, training and monitoring

About the Benefits

Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 20th February 2026

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.