Accommodation & Guest Experience Lead

Butlins Skyline LTD; Bognor Regis; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading resort company in Bognor Regis is seeking an Accommodation Manager to lead a passionate team in maintaining high cleanliness and operational standards. You will deliver exceptional guest experiences, manage housekeeping operations, and support events coordination. The right candidate will excel in team development and be adaptable to changing environments, ensuring every guest interaction is a priority. This role offers the chance to join a dynamic team focused on guest satisfaction.

Qualifications

• Excellent operational knowledge in housekeeping and cleaning.
• Experience in leading large teams in fast-paced environments.
• Ability to manage multiple priorities and adapt quickly to change.

Responsibilities

• Drive standards of cleanliness and hygiene in guest accommodation.
• Lead and develop the housekeeping team to ensure high operational standards.
• Work collaboratively with other managers to resolve guest issues.

Skills

Operational knowledge in housekeeping

Team leadership

Problem resolution

Coaching

Adaptability

Job description

A leading resort company in Bognor Regis is seeking an Accommodation Manager to lead a passionate team in maintaining high cleanliness and operational standards. You will deliver exceptional guest experiences, manage housekeeping operations, and support events coordination. The right candidate will excel in team development and be adaptable to changing environments, ensuring every guest interaction is a priority. This role offers the chance to join a dynamic team focused on guest satisfaction.