Accommodation Team Lead – Guest Experience & Operations

Holland & Barrett; Colan, Bembridge, Bassetlaw, Rhyl; On-site; GBP 23,000 - GBP 28,000; Full time

Job summary

A luxury resort and spa in England is looking for an Accommodation Assistant Manager to oversee the team responsible for preparing and maintaining accommodation facilities. You will manage and motivate your team, ensuring high standards are met for guest arrivals. Your experience in team management and housekeeping, along with strong problem-solving skills, will be key to providing an excellent guest experience. The role includes responsibilities like staffing and ensuring compliance with health and safety policies.

Benefits

Bonus Scheme

Life Insurance

Discounts on Holidays

On Park Discounts

Team Events

Qualifications

• Experience of managing a team.
• Experience in housekeeping or cleaning.
• Ability to manage performance issues assertively.

Responsibilities

• Lead and motivate the Accommodation team.
• Ensure guest accommodation is ready to high standards.
• Deputise for the Accommodation Manager when necessary.

Skills

Team Management

Good Communication Skills

Problem Solving

Customer Service Focus

Experience in Housekeeping

Education

Good level of general education

Job description

A luxury resort and spa in England is looking for an Accommodation Assistant Manager to oversee the team responsible for preparing and maintaining accommodation facilities. You will manage and motivate your team, ensuring high standards are met for guest arrivals. Your experience in team management and housekeeping, along with strong problem-solving skills, will be key to providing an excellent guest experience. The role includes responsibilities like staffing and ensuring compliance with health and safety policies.