Hospitality Accommodation Lead | Guest Experience & Ops

Klarent Hospitality Group; Southampton; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hospitality group in Southampton is seeking an experienced Accommodation Manager to oversee the housekeeping operations. The ideal candidate will exhibit exceptional team management and coordination skills along with a hands-on approach to problem-solving in a fast-paced environment. This role involves recruiting and training staff, ensuring high cleanliness standards, and managing budgets. The position offers various benefits including discounts on services, opportunities for development, and social events.

Benefits

Discounts on food and accommodation

Opportunities for Learning and Development

Employee Assistance Program

Free Leisure Club access

Recognition Awards

Refer a Friend Bonus

Free Parking

Staff Meals on duty

Uniform provided

Qualifications

• Experience in managing a team in a hospitality environment.
• A hands-on approach with the ability to thrive under pressure.

Responsibilities

• Lead the daily operations of the Housekeeping Department.
• Recruit, train and motivate the housekeeping team.
• Monitor occupancy levels and ensure cleanliness.
• Handle guest queries professionally.
• Manage budgets and stock control.

Skills

Team management

Coordination skills

Communication

Problem-solving

Attention to detail

Health & safety understanding

Job description

A leading hospitality group in Southampton is seeking an experienced Accommodation Manager to oversee the housekeeping operations. The ideal candidate will exhibit exceptional team management and coordination skills along with a hands-on approach to problem-solving in a fast-paced environment. This role involves recruiting and training staff, ensuring high cleanliness standards, and managing budgets. The position offers various benefits including discounts on services, opportunities for development, and social events.