Team Leader: Elevate Customer Experience & Sales

NEXT Retail Ltd.; Canterbury; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading retail company in the UK is seeking a Team Leader to enhance customer experiences and support team development. As a Team Leader, you’ll be instrumental in driving sales while ensuring high standards in store operations and visual merchandising. If you are passionate about retail and customer service, love to lead by example, and thrive in a dynamic environment, this role offers a great opportunity for professional development and team collaboration.

Qualifications

• Passion for retail and creating customer experiences.
• Eagerness to learn and develop service skills.
• Ability to build relationships with team and customers.

Responsibilities

• Deliver exceptional customer experience and support sales.
• Lead by example and energize the team.
• Maintain store standards and adhere to procedures.
• Support management in achieving KPIs.

Skills

Customer service skills

Team leadership

Multitasking

Retail knowledge

Job description

A leading retail company in the UK is seeking a Team Leader to enhance customer experiences and support team development. As a Team Leader, you’ll be instrumental in driving sales while ensuring high standards in store operations and visual merchandising. If you are passionate about retail and customer service, love to lead by example, and thrive in a dynamic environment, this role offers a great opportunity for professional development and team collaboration.