Luxury Front Office Supervisor

Klarent Hospitality Group; City of Edinburgh; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hospitality company in Edinburgh is seeking a Front Office Supervisor to deliver exceptional luxury experiences for guests. This role involves leading a team, ensuring effective communication, and creating a positive environment. Ideal candidates will exhibit strong leadership skills, a passion for customer service, and a commitment to team development. Competitive benefits include a competitive salary, meal discounts, and professional development opportunities.

Benefits

Competitive Hourly Rate of £13.18

Free and healthy meals when on duty

50% off Food & Beverage Venues

Discounted use of Leisure Facilities

Discounted hotel stays

Opportunities for personal development

Fully funded apprenticeships

28 Days of Annual Leave

Flexibility to purchase additional holidays

Pension enrolment

Qualifications

• A genuine passion for excellence and continuous desire to learn and evolve.
• Proactive, positive approach with ability to inspire and lead.
• Commitment to delivering exceptional service for guests and team members.

Responsibilities

• Lead the team and act as a role model.
• Communicate objectives and ensure accountability.
• Create a positive, motivating environment.

Skills

Leadership

Effective communication

Customer service

Problem resolution

Job description

A leading hospitality company in Edinburgh is seeking a Front Office Supervisor to deliver exceptional luxury experiences for guests. This role involves leading a team, ensuring effective communication, and creating a positive environment. Ideal candidates will exhibit strong leadership skills, a passion for customer service, and a commitment to team development. Competitive benefits include a competitive salary, meal discounts, and professional development opportunities.