Assistant Front of House Lead — Luxury Hotel

Scotsman; City of Edinburgh; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A leading hospitality group in Edinburgh is seeking an Assistant Front of House Manager to ensure exceptional guest experiences at their luxury hotel. You'll oversee the Front of House team, demonstrating strong leadership and customer service skills. Ideal candidates have experience in a similar role and the ability to work flexible hours. The position offers TRONC tips, career development opportunities, and various employee perks, making it a fantastic opportunity for motivated individuals.

Benefits

TRONC electronic tips

Wagestream

30% off food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development

Head Office Development Days

Refer a Friend Scheme

Qualifications

• Currently employed in a luxury hotel Front of House position.
• Experience in a similar management role.
• Availability to work shifts, including evenings and weekends.

Responsibilities

• Lead the Front of House team, ensuring efficient operations.
• Deliver exceptional guest experiences in a luxury hotel environment.
• Motivate and inspire staff to achieve high customer service standards.

Skills

Customer service

Leadership

Team motivation

Problem-solving

Presentation skills

Opera Cloud knowledge

Job description

A leading hospitality group in Edinburgh is seeking an Assistant Front of House Manager to ensure exceptional guest experiences at their luxury hotel. You'll oversee the Front of House team, demonstrating strong leadership and customer service skills. Ideal candidates have experience in a similar role and the ability to work flexible hours. The position offers TRONC tips, career development opportunities, and various employee perks, making it a fantastic opportunity for motivated individuals.