F&B Supervisor: Lead Service & Team Development

Mercure Edinburgh City Princes Street; City of Edinburgh; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A reputable hotel in Edinburgh is seeking a passionate Food and Beverage Supervisor to join their team. The successful candidate will assist in building a team through effective leadership and ensure exceptional service is provided to guests. Responsibilities include training staff, resolving guest complaints, and promoting sales awareness. The ideal candidate will have previous hospitality experience, excellent guest engagement skills, and a strong command of English. Opportunities for career advancement and comprehensive training are offered.

Benefits

Genuine career opportunities

Valuable on the job training

Staff incentives for performance

Qualifications

• Previous Hospitality experience is essential.
• Experience handling customer requests and complaints is important.
• A good command of English is essential; a second language is advantageous.

Responsibilities

• Assist the Food and Beverage Manager in building a team.
• Provide exceptional service with full knowledge of products.
• Work collaboratively with colleagues to deliver memorable experiences.

Skills

Excellent guest engagement skills

Ability to demonstrate excellent customer service skills

Well organised

Outgoing and service minded

Job description

A reputable hotel in Edinburgh is seeking a passionate Food and Beverage Supervisor to join their team. The successful candidate will assist in building a team through effective leadership and ensure exceptional service is provided to guests. Responsibilities include training staff, resolving guest complaints, and promoting sales awareness. The ideal candidate will have previous hospitality experience, excellent guest engagement skills, and a strong command of English. Opportunities for career advancement and comprehensive training are offered.