Floor Manager – Fashion Brand Store Leader

AllSaints Retail Ltd; Ashford; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A global fashion brand is seeking a Floor Manager in Ashford to support store operations and lead a talented team. Your role will focus on delivering exceptional customer experiences both in-store and online. Responsibilities include overseeing daily operations, managing KPIs, and mentoring team members. Candidates should be passionate about fashion, possess strong leadership skills, and have a proven track record in customer service. This position offers a generous wardrobe allowance and employee discounts.

Benefits

Generous wardrobe allowance

Team commission scheme

Employee discounts

Enhanced family leave benefits

Life assurance cover

Access to discounted gym membership

Qualifications

• Strong leadership and motivational skills.
• Ability to inspire and engage team members.
• Experience in customer service.
• Familiarity with digital systems for reporting.

Responsibilities

• Support brand leader and store manager.
• Deliver exceptional brand experience.
• Oversee daily store operations.
• Manage and coach stylist team members.

Skills

Fashion passion

Leadership

Customer service

Digital systems familiarity

Team motivation

Job description

A global fashion brand is seeking a Floor Manager in Ashford to support store operations and lead a talented team. Your role will focus on delivering exceptional customer experiences both in-store and online. Responsibilities include overseeing daily operations, managing KPIs, and mentoring team members. Candidates should be passionate about fashion, possess strong leadership skills, and have a proven track record in customer service. This position offers a generous wardrobe allowance and employee discounts.